Lowe's Home Improvement in Port Arthur, TX is the go-to place for all home improvement needs. Customers love the variety of products available, from gardening supplies and new appliances to patio furniture and paint colors. Many appreciate the helpfulness of the staff, especially standout employees like Alek, who provided exceptional assistance during busy times. However, some experiences have been mixed due to waits for help and limited variety in certain product categories, like shower kits. While the store generally has good inventory, customers have noted challenges when seeking assistance, as not all employees are equally knowledgeable or eager to help. One recent visit was disappointing due to a broken Levolor blind cutting machine, leading to frustration over wasted trips. Overall, Lowe's offers a wide range of home improvement products and helpful staff, but consistency in service and product availability could be improved.
This location is average. I like their garden center most of all.
April 2025
I love how easy it is to find what you're looking for with their app.
March 2025
Love Lowe's! From Christmas Trees in November to plants in March & everything in-between! I have a lot of projects coming up & did my first couple today. Thanks Lowe's team! Y'all are awesome. I planted some pretty plants, Hibiscus, (not shown)-thornless Blackberry bush, & a Hardy fig.