O'Reilly Auto Parts store #435 in Port Arthur, Texas, located at 4649 Gulfway Drive, offers a wide range of auto parts, tools, and accessories. The store provides helpful services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums, build custom hydraulic hoses, and mix automotive paint. Customers can take advantage of the free Loaner Tool program with a refundable deposit if they need tools they do not have. The staff are friendly and attentive, with customers praising the helpfulness of employees like Brian, Jr., and Ricardo, who go above and beyond to assist with issues such as changing bulbs, testing batteries, or providing tools in parking lots. Many customers express satisfaction with the excellent customer service, noting that the team manages problems efficiently and makes the experience positive. With over 6,000 stores nationwide, O'Reilly Auto Parts is a trusted local resource for auto needs.
Brian was very patient with us while making a purchase. Friendly and professional service 🙂
October 2024
Quality parts , variety of warranty levels, Clean store . Good management (Kevin) Quality employees & outstanding commercial department (Victorina) Keep this stores performance at the top.
July 2024
Today's unpleasant event of having my cars battery die out while outta town really took a turn for the better when I came across Brian. This young man was very attentive and helpful towards my issue. Keep up the great work!!!
