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February 2024 by Mcgyver
Rude and incompetent employee. Had no idea how to remove an app. Did not even know how to do a factory reset. I would assume the employees are competent or atleast knowledgeable with the things they sell. You sell 1 thing , phones. Then I get the automated reply. Only concerned about the one star and stating that yall care. A better reply would have been "what is the problem and how can we help fix it" I'm not gonna stand on an AT&T soapbox about customer service cuz I dread that call, but atleast the service stores do everything they can to help.
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October 2023 by Erick Manrique
This is one of the worse place to bring business, the stupid manager is so rude and disrespectful./ I think cricket should do some about it.. I will do anything for this Mexican to be dismissed because person like them can work in this business. Also in my case experience all Mexican texans feel they are better then anybody around them.. today the costumer service in this location is so pathetic, cricket better do some about because if you don fire the type of service you will loose costumers is so embarrassing.. today 8/9/23 at 7:50pm check who was at the time in the location so cricket better do some about it or you will hear from me and my lawyers because this employee of cricket was so rude. If this person is not fire cricket will loose my business and others…?????????????????????
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July 2023 by Lory Garcia
Worst customer service!!!Shania over charge me. So if you go to port Isabel cricket check what they are charging you and if you can just go to an other cricket
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March 2023 by frank macias
This store sucks because of the girl who was working there had such a bad attitude wouldnt even turn the music down which was gangster rap. Avoid this S hole it will save your time
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March 2023 by AMBER SEAY
Well... Good luck to you!
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August 2022 by Juan Reyna
Outstanding service.
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April 2022 by Cyrus Miller
Loved it
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March 2022 by Michael Herrold
It's not the counter folks..... It's the quality of service in recent months. It's a very low service rating from me, the counter folks they get a high rating from me.
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October 2021 by Cesar Mendiola
Great store for phone
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June 2021 by Steven “Magic” Cano
Got 100 gigs on my moxee Hotspot device for only 4 extra dollars for the upgrade form fifty
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April 2021 by Lyndia Luna
Best customer service.
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July 2020 by Azalea Ventura
(Translated by Google) They attend well, all well(Original)Atienden bien amable todo bien
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June 2020 by Imelda Reyes
Costumer service was great, nice and friendly! Made my purchase smooth no hassle and all my questions were answered. Thank you again Cricket (Port Isabel)
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April 2020 by Martha Beatriz Duran Sanchez
(Translated by Google) I paid my service two days in advance and they cut my service.
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July 2019 by Chris M
Great service
