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November 2023 by Thomas B.
To Sierra Mobile rv repair.I've waited for 3 days wanting a grey tank dump valve handle fixed. All I wanted was a tech to come out and either fix the handle or tell what he needs to do to get the job done.3 days of text yet no one wanted to schedule a appointment. Finally after getting up in the morning and waiting until 9 am to contact them on the 3rd day the answer from the owners was simply NO!No they won't look at it? When I replied after 3 days all I get is a NO?Then the next reply was "oh sorry" we can look at it maybe next week. I've had enough of them by this time and then they started getting rude. That doesn't bother me but it is a testament to how they run a company.What a joke this place is. I'll haul my camper to get it fixed than to put up with these folks! If Sierra mobile rv repair wants to reply I'll be happy to post your text messages. As a small business supporter I look forward to posting a review of a Mom and Pop businesses that provides great or even better "excellent service" it's not enjoyable when this stuff happens.
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September 2023 by Kim Johnson
I needed a hard to find power transfer relay and they had it! Called everywhere and they were the only one within 150 miles to have it!!
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July 2023 by Jay Zee
Found staff literally asleep when I walked in. Once awake he was very helpful. Lol! No judgment. Plenty of RV supplies if you need while staying at the island.
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July 2023 by Edith Gutierrez
I went in with a huge problem and Rusty was extremely helpful. He solved my problem and I am so glad I went there first. I will be back. Thanks Rusty.
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July 2023 by Google user
Found staff literally asleep when I walked in. Once awake he was very helpful. Lol! No judgment. Plenty of RV supplies if you need while staying at the island.
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April 2023 by Chantal Lemyre
Sierra RV has a great team. They were so helpful and got us all set and backon the road. Very professional and Catherine was reassuring and timely in her correspondance which was much appreciated. Strongly recommended. Kevin
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March 2023 by Lori B.
Had an issue with our RV while vacationing in South Padre. Called 4x, sent pictures as requested - no one bothered to get back to us. The woman who normally answers the phone is rude. Guess they don't need our business!!!
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February 2023 by Troy Anderson
I had a leaky fresh water connection on my 41’ Motorhome that needed to be fixed. It was not a big job but they took care of me like I spent $1000. Great guys and great customer service. I have some awnings that need to be looked at and I will be calling them back to come take care of them. Thanks again guys.
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January 2023 by Matt Watkins
Came on time, worked on our slide that would not come in on our 40' motorhome. Excellent workers (3); about 1 1/2 hours and so happy with the $180 bill. First RV repair company that didn't try to rip us off. Thank you guys!!!
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January 2023 by JR
Service techs were so professional and nice! Will call Sierra RV Mobile again! New AC is so quiet. Love it! Thank you! :-)
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December 2022 by Jane Maheu
This office was our BLESSING. We had a problem with our slide out and through due diligence, they fixed it at the price quoted. I would recomend to everyone!
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November 2022 by Kevin Bates
Top notch. Weather your repair is a scheduled event. Or like me, and things happen! Sierra MRV I by far the goto to get it done. Simply above and beyond. Many Thanks.
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August 2022 by Norma Lopez-Leal
Sierra….professional, prompt and so very helpful. Most places won’t work on a Rv older that 12 years , sierra didn’t hesitate to help us. I’ll definitely be calling them again when needed.
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June 2022 by Bobby VAUGHN
Sierra helped us out so much recently. First was our RV fridge that stopped cooling. They came right to our rig at Isla Blanca and diagnosed the problem - a bad cooling unit. We had an extended warranty and they worked with the company to get everything approved. We had to pay more for the part, as it was ordered directly from Dometic, but that turned out to be a good thing because 2 replacements were defective! We had to stay longer than we planned at Isla Blanca because of waiting for the replacement part(s). We also had an electrical transfer switch go out, and they had to spend a bit of time tracking that down, but had it replaced pretty quickly. Overall, the service from office staff and techs was superb. Our fridge is still not working properly, but we don't believe that is the fault of Sierra.
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April 2022 by Carol Mangles
While staying at isla Blanca we noticed a ominous sound and smell ( burning electrical) and traced it to our rooftop A/C. We had seen the Sierra RV shop earlier and had even been in it for some small things. We called for service and got an appointment. They (Luis) was able to fit us in earlier and was very professional and nice. He quickly found the issue and drove back to shop for the part. He quickly replaced it and made sure it was working properly.We were very pleased with Sierra RV and especially Luis. We felt the labor, parts costs were reasonable as well as the service call to come to us. Thank you Luis!
