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November 2023 by Brandy Garcia
I've been trying to stay loyal to heb pharmacy for years.. years of it taking hrs or days for prescriptions. Yrs of horrible wait lines. Today I went and had enough.. 2 ladies there and not one would take me.. I left n went to walgreens.. wow to the customer service and team work there.. even the pharmacist was helping out. N they told me 20 minutes for my prescription and they would send a text.. now I'm spoiled..
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June 2023 by James Woodrow
HEB Pharmacy is seriously a joke. The slowest and rudest experience. Please CVS make a come back with a drive thru. Curbside pick up is super fast, have them help the Pharmacy. Wait does Wal-Mart have a drive thru Pharmacy? I will give 1 hour of free training for HEB Pharmacy. To speed up.
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May 2023 by Taylor
Women who answered phone was RUDE & very unfriendly.
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March 2023 by Dawn Daly
They are so slow. Need more help. They always seem confused when you're picking up prescription
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March 2023 by Bernice Gomez
Customer service rude if you don’t want to work call in or don’t go in at all. When getting your medicine it will take 1-2 days even when doctors sends in the order in the morning so I recommend to call as soon u get out of ur doctor appointment. And I tell my self if it was there family sick I bit there’s are the first one in line.
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December 2022 by Misty Bakos
My mother in law has a heart condition. This heb said she was out of refills and they had contacted the doctor and waiting for the call back. The next day, she called again, was told the same thing. She called the doctor, told they had sent it in. Heb said they didn't have it. For the next 3 days she called and called. Same answer. Today she called the doctor, and they spoke with the pharmacy and was told they would fill it. We wondered who had dropped the ball, my mother in law has gone without her medication for 5 days, to find out heb was out of that medication. Why they didn't say so, I don't know. I am very disappointed in this pharmacy playing with people's lives. I would not recommend this heb pharmacy.
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December 2022 by Leo Rubio
Take forever to get medicine after been paid for or to be picked up at window
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September 2022 by Tamara Garner
Professional staff always
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June 2022 by Jeanne Dang
ALL pharmacy members/pharmacists are very patient, helpful, and kind
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May 2022 by Patti Hammond
I had needed pain meds after some oral surgery. The prescription was sent while I was still at the doctors office. H-E-B didn’t have it ready when I got there and told me it would be 2 more hours!. The numbness was already wearing off, which my husband told them, but to no avail. There was no offer to rush it up, so we left. I don’t live in town, and it’s more than an hour round trip. This is totally unprofessional and uncaring. Slow pharmacy service has become the norm at this location. It is woefully understaffed.
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December 2021 by esmeralda jaramillo
Excellent service, always able to work with you on doctors prescription orders and discounts on some medications
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October 2021 by Michael McGuire
Good pharmacy and good pharmacists. Always nice and informative.
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January 2021 by Linda Knox Boyd
Always very friendly and helpful. Love their fresh produce and meats
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October 2020 by Michelle N
So slow!! I was the only one in the drive and i waited 15 minutes. They need more than one person to take care of customers to get people in and out quickly.
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October 2020 by Karen Botbyl
The store is clean and the staff is helpful except when it comes to bagging groceries. I always try to bag my own. Today it was potatoes on top of the bread. Thanks for that.
