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September 2019 by Tayler Sons
After purchasing a 70k truck we had tires and a leveling kit added. They promised it would be done Wednesday then I got a text letting me know it wouldn’t be worked on until the next day. I was then told it would be ready by noon the next day. I was not updated unless I text my sales associate who seemed to be all to comfortable with his position and disregarded that life outside of the sales floor exists. His texts were always short and seemed all to ready to pawn us off. When I finally got the text to pick up the truck it was after 4 pm FRIDAY and pouring outside. My son had the flu so I was driving to the dealership with a child throwing up in the back seat and upon arrival had to move belongings in the pouring rain while the sales associate ,Ruben, went back inside. It was clear he made his “sale†and was washing his hands. A demonstration of the vehicle and its features/ functions/ benefits were never provided.
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September 2019 by Dan Borak
A great place for exercise because all you get is the run around. I dropped my truck off for service and was told it needed a new engine... My engine was under warranty but they told me it was not covered. I took the truck to another dealership and they replaced the engine under warranty.
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September 2019 by Dano da Vinci
Remember that old saying, "Service after the sale"? Well, you won't find it here....
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September 2019 by Matthew Miller
Kevin is THE man over there. We have purchased two vehicles from him already and he’s hooked us up with phenomenal service and pricing! Highly recommend!
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August 2019 by Rene Baisa
Bought my FX-4 from here.. My salesman Brandon and Sales manager Luke went about and beyond my expectations. ðŸ˜
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August 2019 by Russ Baltis
Nice people to deal with easy going
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August 2019 by Manny Villareal
Best place to buy and service your Ford!!!
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June 2019 by Will Hawk
It’s not that I don’t recommend them just never got to deal with them walked all 3 lots of the complete auto group and not 1 sales person came out to even speak to me. Very disappointed in the sales service
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June 2019 by Jamie Weed-Hessel
Great service + everyone is so friendly! The childrens playroom / waiting area is a major added bonus.
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May 2019 by Jacque Ozuna
We drove an hour and a half to Port Lavaca Ford to have our truck serviced and not only were the service people helpful in diagnosing and repairing our truck, I drove back the next day and ended up purchasing another brand new 2019. Hands down best experience and will only be using this dealership for any future needs. Jacob in sales is the BEST!!!
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May 2019 by Patricia Hansen
If you want a good priced new vehicle, get here ASAP. They always have great deals going on. I always checked out their website and they helped me get a Nissan when I didn’t even know I could afford it! Thanks, PL Ford!
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April 2019 by Michael Scuman
Went in to take a look at the new F-150 King Ranch edition and I told myself I wasn’t making any purchases. Boy was I wrong. I left the dealership in my new truck and I couldn’t have made a better decision with the price they gave me.
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December 2018 by Sarah Chapman
I understand that a repair may take up to a few days and you cannot guarantee a date. I was just asking about a check engine light to see what repairs my vehicle will require. However i was told that my vehicle wouldn't even get looked at until the next day and that i needed to drop it off. Dont worry i took it to Victoria at the ford dealership and they took care of it.
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June 2018 by Hilda Trevino
Worst ever... goes to show service department checks your vehicle says it’s one thing then that doesn’t work ty something else that doesn’t work. Stop guessing and taking the customers money. And to top it off supposedly helped with transport sertvice for delivery. Waited all day and never received a phone call or my vehicle What a waste of time and money where they can’t even help
Steve the manager promised and after calling to get status update no more response because they left for the day. What kind of BS is that
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May 2018 by Hollis Suzzanne Smyer
Wonderful service and attention. We have been searching for nice truck and thanks to the professional courtney and personal attention we have chosen here to buy our final truck purchase.
