“Elisha Washington was very helpful, informative, and kind. Now that's what you call good customer service! We need more people like her working in customer service. I was very impressed with the service I got.”
“I just finished working with John at TWFG insurance concerning lowering my auto insurance. He definitely helped in finding a lower rate. John walked me through the process. Answered all questions and kept in contact through the process from beginning to end. I highly recommend John. Thanks so much for all your help.”
“Mark is very knowledgeable and courteous. He explained various plans with me so I could make a decision as to what was best for me. I definitely would recommend this business for all of your insurance needs.”
“I honestly wish I could give more stars!!! Mr. Hughes, chase is beyond amazing!! I got in a wreck on Feb 8th and it took Mr. Hughes less then a week to get everything done!! He has went above and beyond to make this such a easy process!! He was beyond professional and always made sure to answer any questions I had or made sure I understood things!! I hope his boss(es) are beyond proud to have him on their team!! Because of Mr. Hughes I'm switching to Texas farm bureau insurance!! I highly suggest if you ever in a wreck and you have to deal with this insurance company you ask for Mr. Hughes!! 10 out of 5 stars in my book!!!”
“Loren was incredibly helpful in guiding me through the process of securing flood insurance, making a complicated situation feel manageable. She was knowledgeable, responsive, and took the time to explain my coverage options. Thanks to her support, switching was easy. I feel confident and protected moving forward.”