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November 2023 by justin wood
Shady company they do insurance fraud Said they took my fenders off the painting they never took them off to paint just look at the dirt around the bolts disconnected to the fender professional painter will not paint with dirt on any panel they had parts on there that you didn't even need and charged it to your insurance
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November 2022 by F T
I recently had repairs done at this facility and the customer service by Emily was absolutely terrible. She was very rude and unprofessional. I eventually switched my claim to Tina (the manager). Now I'm having issues with the sensors which they are telling are fine but they are not. Waiting on them to contact me. Hopefully they fix this issue without anymore issues. I also noticed that it was not 1 (ONE) person of color working there (that I saw). Seems like that's an issue all in itself. I've used Philpott before for repairs and purchases but customer service this last time was way below what I remembered. If you are thinking of using them, I would recommend you find another shop. If you do, ask for your old parts back. You can sell them yourself.Service: Body & Trim
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October 2022 by Ernest Hadnott
Note ‘ if you can , don’t get your suv repaired at philpott collision in port neches Texas . They repaired my 4Runner and it ‘s still making noise after beening looked at several times .I contacted management about it and I have been waiting for 7 weeks ! No answer ! Find you another shop to get your suv repaired
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May 2022 by Reginald Enfinger
Awesome job! They have great customer service and my vehicle came back detailed and never looking better.
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April 2022 by Lillie Rollins
My car looks brand new. It doesn't look like it was wrecked. Thank you Philpott Collision Center, you did a great job!!!!;☺️
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January 2022 by Barbara Thomas
Fast friendly service.
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August 2021 by Mary Robinson
Service was excellent everyone was great
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July 2021 by Varsha Patel
Friendly service. Steven kept me well informed on the progress of my repairs. Work performed right on schedule. Other staff also pleasant and helpful. Car returned clean and vacuumed.?
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July 2021 by Cynthia Moye
Followed a friend to take her car, I never left my car
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January 2021 by Marilyn Devers
Replaced and painted our fender to match our car. Only had to leave the car one day. Was very fast and matches perfectly.
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January 2021 by Tee Smith
Car repairs were done great
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December 2020 by Janice Taylor
Excellent customer service. Emily is outstanding! Thank you so much for your help. J. Taylor.
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October 2020 by Gayle Kuntz
Philpott employees are the best. Professional and friendly!!
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October 2020 by jay bouler
Pretty expensive but spot on with quality.
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September 2020 by Ronald Arceneaux
These guys are professional, prompt and transparent. I would've given them 5 ?, but they have a Cowboy fan working in there!! Proves the old adage that nothing is perfect! ??
