Walgreens

Most Recent Comments

• May 2024 by Justin Taylor
  Rude and incredibly unhelpful. 20 min hold only to act all inconvenienced while holding a conversation with someone friend in the background.
  Where do they round up these trash employees
• May 2024 by Rebecca Reinhardt
  Their head pharmacist, Curstann, I believe was her name, was amazing and very knowledgeable and honest with medications that I had questions about, she answered every question, did not seem like she wanted to end the conversation and was very honest with me about the side affects of these medications and what they would likely do to me, I’m now getting a second opinion on what I should take and have spoken to others that are professionally aware of these and they have FULLY agreed on what she said. I believe she saved me a lot of heartache and discomfort that I would’ve dealt with had I taken these and not asked her questions about them, I felt wary and she truly caused so much relief when she stood there and answered every question and gave me her professional opinion. Side note about the other pharmacists working there tho (just a small bit of advice for those certain customers) they are pretty young and energetic, nothing they said bothered me personally but after reading other reviews I understand how it could bother others. They are very giggly group that seem to get along and are comfortable but I feel they may need to learn to read others before speaking, some things they said didn’t bother me and I truly got a kick out of but I can see how it may bother others who are more uptight about how professional people should be while at work and that it’s all seriousness and no fun. I have no issues with these workers personally tho and that’s just a bit of advice from me that I have learned, reading people and how they may react to certain things is a huge thing in customer service.
• November 2023 by Christina Moody
  Terrible pharmacy. They are rude, unprofessional, and inconsistent. They recently filled a script for my husband and put the same medication in two separate bottle with two separate labels. When I went back to the pharmacy to have them correctly identify the pill, the pharmacist laughed it off and said, " someone just printed an extra label. If you read the side of the label, there is a description of the pill and you can see if it's the right one."That would be great, if my husband wasn't taking this medication for vision loss.I could go on with more stories about the pharmacy, but overall, I would recommend you DO NOT use them. You're just a number.
• October 2023 by Taylor Sedtal
  The absolute worst pharmacy. Always and I mean always out of medication. Always on back order. Will not be using these little buddies anymore.
• March 2023 by Marissa Massey
  At 4:35pm my husband and I came through the drive thru. The women tending to us had absolutely no good customer service skills. She was very rude for no appearant reason. We were simply picking up some medicine.
• February 2023 by Stephanie Lee
  Waited on hold 30minutes. Lady at the pharmacy picked up and placed me back on hold. Then hung on me at 1:30pm for their lunch break. I just needed a refill and the auto system kept pushing me through. Horrible way to treat patients. Childish and lazy.
• January 2023 by Amy Smith
  The absolute worst pharmacy in southeast Texas. They are always out of medicine never can answer the phone. I would highly recommend not using them.
• June 2022 by Mo Bentley
  They are one of the slowest pharmacy's I have ever seen. Never fails that if you drop off a prescription at 9am they tell you it'll be ready in a couple hours. Go back at 5:30 pm and it's not ready, give them 30 more minutes?? What's up with that? Yeah I'm a little frustrated, I gave them over 8 hours to fill one prescription and now I have to wait longer? That makes no sense why they lie to you. Market basket pharmacy is the best by far. Great staff, honest and always have your medicine ready and explains how the medicine works if you are new to it.
• May 2022 by Richard H.
  They won't keep required ongoing critical meds, nor order them. I moved after 20 years there. Store is great, pharmacy, not at all. Use HEB or OptiumRX, or 365 location if it's after hours.
• March 2022 by Melissa M.
  This may be the second review I have ever written, the first was a positive one, this one is not. While the employees in the store are pleasant enough, not so with the pharmacy. At least one in particular. After six days of not filling my scrip after my dr sent it on March 4, I went to check on it when I had not heard from Walgreens on the 6th. They "didn't know " what happened so the pharmacist had some lame excuse. They had to order it and it would be in the next day. Today. I received a text and immediately left my house and got to Walgreens only to have the girl say they were closing for lunch and proceeded to close the screen in my face. I was the only one there. Needless to say I am very upset. She could have given me two minutes. Inexcusable.
• February 2022 by Belinda Ortego
  I really like the one , I go to / Alot better selection and the pharmacy is always willing to help / I recommend , using this store /
• November 2021 by Jon James
  I am so impressed with the merchandising and neatness of this Walgreens, I also shop at the Walgreens on Hwy 365 in Port Arthur, there is no comparison, it is always a mess, they should learn a few things about how to make their store look like Port Neches. Today I had an issue online to fill out the paper work to get Covid tested . I spoke to the manager Heather and she was so kind and stayed with me on the phone until it was handled. I am so grateful for her help. I needed this for an upcoming procedure and was running out of time. Again thank you to the Manager, and Staff at this store. I believe we will do our shopping there all the time.I ve shopped at many Walgreens all over . This store out shines them all. The times we are in now are very stressful. It is refreshing to know that Walgreens Port Neches really cares about their customers.
• October 2021 by Lori R.
  I have been "so called" assisted by the same young guy at this pharmacy on two occasions of late. The first time I had 2 prescriptions that were called in at the same time, and only one was ready after several hours later. Instead of apologizing or giving an explanation as to why the second prescription wasn't ready, he was very flippant about it, stating "well, it's just not ready, so you can come in and wait or come back in a couple of hours. Then this most recent visit he waited on me again. No "can I help you?", just "you picking up?" , then "alright, let me go get it" , then no thank you, nothing. This guy has a horrible attitude to say the least!!! He doesn't even make eye contact. Hopefully he won't stay long, because if he does, I would consider changing pharmacies. That's just how bad it is.
• October 2021 by Jason Salter
  Went for a Covid-19 rapid test on Monday morning @ 09:45 took the rapid test and it’s Thursday morning still no results. After looking what they billed it was a test from behind the counter in a box that you could buy yourself and do and have results in about 20 minutes. This is very very poor service. The girl working the window that morning was acting very putout that she had to do this. My suggestion is to go to any other location but this one.
• September 2021 by Lili V
  I called to know the status of a med because the automatic phone system said that there was nothing for me . After waiting on the phone for 10 minutes the person answered the phone on 09/16/2021 at 11:20 am approx didn’t even say her name and with a voice that sounded in a pretty bad mood and didn’t want to be there she mumbled the status of my med . I had to asked her to repeat what she said because I wasn’t able to understand her . I moved about 3 months ago and noticed that around here a lot of businesses have very bad customer service . This is very sad because this area is very beautiful.