-
November 2023 by Andres Guerra
Would rate lower when in for help just to get my son's phone back on with no issue came in respectfully and kind was met with attitude by the woman at the counter today was even laughed at just trying my best to get the info she needed as I could I was treated very poorly for no reason and if she treated customers like this she clearly doesn't want to work there was getting frustrated but didn't let her attitude tilt me I just wish you didn't have people with such a rude work ethic to be the face of your company
-
July 2023 by Meghan Borg
Honestly this is a Terrible location, I go in for a upgrade, spend the money just for them to give me the same exact phone. How many people does this store lie too!Well after talking to costumer care, they said the store was in the wrong and Porter Texas location fails to fix the problem they caused by being lairs! Ugh these people had some nerve. I will be reporting y'all, and spreading the word not to come to this spacific location, this is not the first time Porter cricket has done this, they want sales and absolutely no satisfaction of customers.
-
November 2022 by Marta Valadez
What a wonderful experience I had today with this young lady her name is Cynthia for sure I will be coming back.
-
October 2022 by Maryuri Carias
Cynthia, is the best at taking care of My needs ando always has an amazing smile and the best deals.
-
August 2022 by Jose Arevalo
Nice lady..not much in store though.
-
July 2022 by Sylvia Gonzalez
Very poor service unsatisfied i went in trying to get a wifi hotspot box but the guy there was not interested in helping me at all or helping me get one guess he wasnt trying to sell. Not coming back again.
-
February 2022 by Nanci Ceja
Giving 5 stars to customer service last week when Elizabeth helped me pick out a phone. Knowledgeable and friendly.
-
January 2022 by 4321alon
Supeerr great Service Ronnie that was the person that helped me and my uncle this Christmas really made our Christmas with my uncles new phone gift thank you so much for being that great person u are ????
-
December 2021 by Charlie's Pressure Washing
Was told at first i was getting free headphones, had us for 3 hours trying to connect phones and got mad at the end when i said about the headphones. Saying that his time spent on us was basically the headphones worth. Dont recommend this place.
-
June 2021 by Tammy Dreahn
That suck
-
September 2020 by Jason Ward
Worst customer service im ever experienced in my lifetime. They don't have a store manager, so that tells you all you need to know about that
-
July 2020 by Ms Athena
This franchise Again has let me down as a cricket. When the girl behind the counter says Why dont your try TMobie.....ahhhhhh. Ok.But I have had 4 lines here and I'm ASKING for help with the phone YOU sold me 3.months ago...I left with NO help and SO frustrated in tears as I was loosing work for all the time my new phone was down. WHAT is one to do when your local dealership seems to totally NOT care
-
January 2020 by Jenna Lind
Helped me out completely even tho in middle of a location change. One employee even have me infothat would save me money...and it meant going elsewhere!GREAT CUSTOMER SERVICE
-
August 2019 by Kathy Mansito
Pay your bill here
-
July 2019 by Renee Venegas
The big guy behind the counter has the worst customer service ever. Bad attitude, we were the only customers, and it was early in the day. I have had cricket service for years and I like my service, but I hate coming to this store. Also you have to have a 4 x 4 to get thru their 12 x 12 pothole parking lot!!!! #millenialssuck
