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January 2024 by Amanda C.
We went into this store to get an auxiliary battery for my jeep and we were 3rd in line to speak with Oscar (the rude sales associate). The first customer wanted a code scan for a check engine light and was treated poorly in my opinion. It wasn't that he was told to step aside and wait until someone was free to do it, it was the way he was spoken to. The second guy had used oil he wanted to drop off. Again, he was rudely told to step aside and wait. Then it was our turn to speak to Oscar. While he was able to find what we needed, his customer service skills were totally lacking. If Oscar doesn't really want to deal with customers, maybe he needs to find a different line of work.
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January 2024 by Lance Daniel
I genuinely cannot begin to express how useless this O'Reilly is. They need to rehire the crew and, get a manager with better expectations because this crew isn't it. You go further down the road the other store location and, it is packed. This one however is full of utter fools who have unnecessary conversation in front of customers. I do not care what is said personally but, nothing shows me you're gonna be unhelpful more than lack of awareness to your surroundings for said conversation.
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January 2024 by Sonia Betancourt
Thanks for helping me with my problem. Excellent and professional services.
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December 2023 by Donna Riojas
My experience with this store and its staff has been nothing less than exemplary. Led by a professionally knowledgeable manager, they have provided parts in a timely and cost effective manner. Keep up the good work.
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October 2023 by Jason Cano
I came in earlier today and my god, the staff was amazing. The moment I walked I was helped immediately. I wanted to do some basic maintenance to my car and Lilo and Emily helped me on the floor find everything I needed, when it came down to check out, I needed a few more things for a brake change and Christi helped me tremendously!! I recommend 100% … best O’Reillys I’ve been to yet, always treated me well.
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October 2023 by Itary M
This O’Reilly has bad bad service !!! My mother ordered a piece there for her truck, and god did it take almost half the month!!! Also their service is js bad.
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October 2023 by Mr Trash Man Junk Removal Services
I comes to this O’Reilly all the time I asked one of the guys can I take a tool outside to see will it fit my bumper he said that was fine, when I looked up, he was outside with me outside because the manager told him to come watch me. The manager name is D I shop here too much to be stealing.
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July 2023 by James Miertschin
Great customer service
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July 2023 by alonso lopez
The employees are very attentive. It is one of the places that if I return
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June 2023 by David guzman
very kind
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June 2023 by Donald Frank
Very helpful staff and management
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May 2023 by ApexSun
Always good prices and inventory, plus I find the counter employees to be more knowledgeable than most.
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April 2023 by Lee Hazlewood (Black-Tie Auto Detailing)
I use O'Reilly for auto parts and paint n body supplies, they carry what I need mostly, and prices are what's up be expected.
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April 2023 by DONOVAN FREY
Very helpful nozzle. Staff went out of their way to make sure I had what I needed.
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March 2023 by karen graham
This store is right by my house but I will drive to the other store in Porter before I ever go to this one again. Twice I have been in this store the staff was very rude the first time I bought a car battery and there were three employees there all men doing nothing but talking to each other . I am a 60 year old woman and no one offered to even help me carry the battery to my car as I was walking out the door a customer actually offers to help me . The older man that rang me up did not say thank you goodbye or anything at all even though I said thank you . He was very very rude .The next time ,just the other day no one helps you or offers to help as I stood in line the young man behind the counter that was doing absolutely nothing finally looked at me and I ask for help he just pointed at the item I was looking for then when he rang me up I said thank he said nothing just handed me my change I said have a good day again he said nothing. I do not think they discriminate against any race they are just rude ! Management really needs to teach their employees at least basic common courtesy.
