-
November 2025 by Jeff Lynch
Very friendly, they always go out of the way for you
-
November 2025 by Candace Martinez
Excellent customer service Allene helped my daughter open up her first bank account and walked through everything with her, very friendly and made us feel very welcomed.
-
November 2025 by Aimee Pettingill
Amazing service and very friendly!
-
November 2025 by Amanda Brewer
Best bank in Portland Texas. Kasey always welcomes me with a smile and is incredibly helpful and patient every time I need assistance. Great customer service every visit!
-
November 2025 by Summer
Excellent customer service every visit! Recommend this location and Kasey always has a smile on her face and positive attitude. She is very educated and willing to help with anything you ask of her. The hours and convenience of being inside where I shop daily make it so easy to stop by.
-
October 2024 by Stephanie Reyna
I been banking here for years. Never had a complaint. Almost 10 years & I’ve always had great customer service!
-
July 2022 by Caitlin Wimberley
Worst place to go. They don’t help. They switch up information like they don’t want to help you or give you, your money. Sometimes it will take a month before you even get your money and even with a medical emergency and need some of your money they won’t help or give you a little bit of it. Would never recommend this place to anyone
-
August 2021 by Kelsey
Always talking amongst each other and ignore the costumer… or helping costumer and stillCaring a conversation with other employees….Slow.
-
January 2021 by Andrew Gonzalez
They were rude to telling me they didn't have to help me after making me wait about an hour just to sing paperwork that I did hours ago as I told her I didn't want to hear her opinion she got more rude
-
December 2020 by Aaron Kaatz (King Google)
-
December 2020 by Jeremy Eckert
Super poor excuse for a bank. Save yourself the terrible experience and go elsewhere. They fraudulently hold electronic debits and mobile deposits and their “real-time” is always delayed long enough to find a way to charge a fee.
-
November 2020 by Googleinc Alphabetinc
-
April 2020 by Hidden Truth
So rude, recently took money from boyfriend's bank 250 to be exact and claims to know nothing about it... Y'all are give the responsibility to watch the bank accounts of people WHO PUT THEIR TRUST IN YOU AND YOU DONT KNOW WHAT HAPPEN TO THE MONEY??? REALLY.IF YOU ARE LOOKING FOR A REAL BANK DONT PUT TRUST IN TO ANY OF THESE PEOPLE! THEY DONT CARE!
-
March 2020 by shelby haring
So rude, recently took money from boyfriend's bank 250 to be exact and claims to know nothing about it... Y'all are give the responsibility to watch the bank accounts of people WHO PUT THEIR TRUST IN YOU AND YOU DONT KNOW WHAT HAPPEN TO THE MONEY??? REALLY.
-
November 2018 by Wité Lee
Poor services. Was looking at opening up a account and had a few questions. But wasn’t permitted to ask any questions till they were officially open. Which was fine, however there Priority was more set on having conversations about there kids. Figured if you got time to talk about your kids there shouldn’t be any reasons why you are making someone wait to ask a few simple questions. Just saying!!
