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March 2023 by Lisa Craig
Great to meet flexible people that help with multiple problem solving issues; help update information and options by summarizing complex information into easy to understand bite sizes. Thanks again for laughing at my jokes too! First service to have a phone number lock to prevent identity thieves from hacking my materials.
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March 2023 by Jesus Garcia
Lack of better customer service
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August 2022 by susan massey
Sharlona was amazing. The place was crowded she was dealing with two Or three people at a time using her time management skills. That office needs more help even though she handled it great. It was stressful for her I’m sure. She needs a raise.
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July 2022 by Jc Channel
Great customer service at stephenville tx thanks to sharlona, she went over everything and solve my problem like a professional, super nice!
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July 2022 by Suzanne Bridgeman
Austin was the most efficient and fastest Verizon employee we’ve EVER worked with. Great listening on what are needs were.
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July 2022 by Kimberly Bartley
Our experience with Thomas at the Verizon Store was wonderful! He is very kind and patient and very knowledgeable! We love our new phones and really appreciate the time he took to wait on us!
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July 2022 by Gidget Hansen
It was so nice to have a person that understood not only the phone but also the business account information. She handle our needs and other customers. Pulse it was so nice that it was a local version store. We will be going back.
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July 2022 by Kaitlyn Austin
The best experience ever! This is seriously the best Verizon I’ve ever been to. All the employees are super friendly and will make you feel at home. They are awesome!
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June 2022 by Michael Collins
McKenzie was very polite, informative and helpful she was a wonderful person to to deal with. I am an older person and she took the time to explained and made the process easy.
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June 2022 by Heather Ideus
Austin provided amazing customer service with transparency and a true eagerness to help. This is the reason we are loyal to Verizon... associates like him. Thank you.
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June 2022 by angi graham
They were very knowledgeable at their job. She was able to answer all my questions. Great service in the store. I just wish that they were faster at working on the phone towers so I could get more than 0-2 bars on my phone at home.
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May 2022 by Scott Dismukes
Can we go to 6 stars? Sharlona was a pure pleasure to work with. She understood immediately what I was looking for, and went well out of her way to find it for me. Totally pleased with service, and friendliness. And all that for a small purchase…. Shows me it didn’t matter how much I was about to spend, she was going to be sure I left happy. So since have a choice of Verizon stores, it’ll be this one that gets my business going forward.
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May 2022 by Aaliyah Stelzriede
Both of the women who helped me today were incredibly kind and helpful when setting up/switching over to my new phone! They were both so sweet! They made my day so much better!
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April 2022 by Victoria Wallace
Austin, a sales representative at Verizon Wireless in Portland, Texas was incredibly helpful today with transferring all my information from my old iPhone to my new one. I’d had great difficulty and could not access my passwords and he was knowledgeable and willing to help me offering a solution that resolved my issues. I’m incredibly grateful to have his help and pleased with the result.
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April 2022 by john Martinez
Austin was great! Answered all my questions and was helpful through the whole process!