July 2023 by Mathew W.
Ups access site at Walgreens:I had an incredibly frustrating experience with UPS Shipping recently. I needed to send out a large package and thought UPS would be the best choice. However, when I arrived at their location, I was met with disappointment and confusion. The staff refused to let me ship my box, claiming it was too big.I understand that there are size limitations, but the way they handled the situation was disappointing. Instead of offering any alternative solutions or suggestions, they simply turned me away with no further assistance. I felt like my business wasn't valued, and they showed little empathy for my situation.As a customer, I expect shipping companies to be equipped to handle various sizes of packages, especially when they claim to be experts in the industry. This incident left me inconvenienced and forced me to find another shipping option last minute, which was highly inconvenient.I hope UPS can improve their customer service and communication, especially when dealing with such situations. As it stands, I cannot recommend their services based on my recent experience.