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July 2025 by Carnisha C.
Mr Jim Shelton customer service is terrible. My boyfriend was here to purchase coolant and a battery for key fob. Jim asked did he want just one coolant and my boyfriend said yes and then my boyfriend told him he was going to purchase a battery. Jim replied “I asked you if that was it”. If I could give 0 stars Jim would be the reason why :/.
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July 2025 by Traves Niles
Much gratitude to Evelena for her patience and help with my headlight. She figured out the right one and helped me replace it which was very difficult
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May 2025 by MissBec
AutoZone Auto Parts are the best... If you're a check engine light comes on, they will come out, test your car and let you know why and also print out a sheet It takes your mechanic if it isn't something they can't handle for you...
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May 2025 by Marcus Moore
I am beyond pleased with our Princeton AutoZone!! Evelena and Craig were a tremendous help when dealing with my battery today. They were patient and made sure I was taken care of before I left, while answering any questions I had. Thank you for you outstanding service today!
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May 2025 by Barbara Rokal Poindexter
Al was friendly, knowledgeable and fast! I told him my headlight was out, he asked a few questions to get me the right bulb and then went and installed it for me. Literally was there all of 5 mins! Thank you Al! I’m truly appreciative of your service!
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April 2025 by James Littlejohn
5 people in there. None would make eye contact or provide any assistance. I gave up and left.
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March 2025 by John Shaffer
I had an incredible experience at AutoZone, all thanks to Mesa! From the moment I walked in, he greeted me with a warm welcome and immediately made me feel taken care of. He went above and beyond to address my needs, showing genuine dedication and expertise. It's not just Mesa—this entire store is fantastic! The customer service is top-notch, and it’s clear that they truly care about their customers. Thank you so much, Mesa, for your outstanding service. Way to go!
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February 2025 by Cassy F
Had A guy here check my vehicle battery, and he told me it was bad. Next day took it somewhere else and battery tested fine. I'm not sure if he is just not knowledgeable to properly check, or trying to make a sale. After years of trusted service. We have noticed a decline in staff knowledge and trustworthiness over the last couple of years. The newer staff definitely needs either to have more knowledge before getting hired or more training.
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February 2025 by Kenneth Jones
They always have what i need it seems. Gotta like that. And prices aren't terrible. And they didn't get upset with me when, on last visit, .My debit card was declined and I didn't hear that, or possibly the clerk possibly didn't quite catch it, and I picked up my purchase and said bye bye, LOL. I went on to my next stop just a block away and noticed i had a text message, my bank letting me know the transaction had been declined. I jetted back there and was greeted with smiles while I apologized. Gave them the correct card and back on my way. These guys are OK in my book. Happy camper here.
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December 2024 by Tehzeek Chandok
Marilyn jumped my car and really helped me out!!!
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December 2024 by miss lita
Great experience at the autozone in Princeton. I had just purchased windshields wiper blades (finally) and Mr Jim was very helpful. I’m not sure if it’s policy or not but he stood out in the rain ( which I wasn’t expecting) to change them out for me. I really appreciate the kind and exceptional service Mr. Jim provided.
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November 2024 by Shanee Thomas
Shawn was so great I’ve never had any one so concerned about the well being of making sure the car was good he deserves a raise
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October 2024 by AJ Hurst
Very good place but need a few more employees
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October 2024 by Tony Keliber
They are the best friendly clean they always help me they also listen to a old woman talking l will not go no were else l highly recommend go there before any were else
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October 2024 by Jerome Kennedy
Every time I called I was placed on hold. Within a 5 to 10 minute span. I was on hold at one point for more than 5 minutes. I hung up, called again. A different person answered and immediately placed me on hold. After another 3 or more minutes of that, I called their competitor and was helped immediately.
