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December 2023 by Mindy K Minter
I think it is crazy I get hit with a fee because someone who owes me money banks here! Why do I have to give you money to cash a check for someone who BANKS WITH YOU?? Only bank that has ever done this to me no other bank has charged me just a quick tip of the day!
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November 2023 by Muhamad Madhat
I have the best experience with Chase in Princeton, Eva she is the best customer service experience i ever had. All the time if I go I must see her, she always makes thing easy and smooth, she always offers help beyond what I expect. I thank Chase for hiring such a great person at this location. Thank you Eva for the help each time I vist the brunch.
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November 2023 by Jacqueline Powers
They never answer their phone so I went to Peoples Bank where they answer their phones and also remember me by name.
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September 2023 by Brittany Stone
"It looks like this part of our site isn't working right now."these banks make billions and yet still can't create a functional website. atrocious company
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August 2023 by Carole Favoured
In a country where us Africans receive racism I feel to appreciate the account opening department he was friendly, made it very easy and efficient I think his name is Richard may God bless him
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July 2023 by Tabatha Plymale
We're new to Princeton, and love that the Chase is so convenient for us. We went in recently to close our separate accounts since we recently got a joint account and the staff were super friendly and helpful. It took about 10-15 minutes from start to finish and were very pleased with the service we received.
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June 2023 by David Burch
The best Customer Service. Always friendly and helpful.
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June 2023 by Shannon L (D Town)
Alicia was great and very helpful!
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June 2023 by Audrey Shepherd
They don’t respect customers’ time. They refuse to answer their phone lines.The website doesn’t confirm that they have a notary on-site at this location. So I’m supposed to drive all the way there (potentially for nothing), because they’re too self important to answer the phones?Super disrespectful of a multi-billion dollar company to abuse people’s time.Chase used to be good but is now total garbage.I have accounts with Citibank, a credit union, and Bank of America… Chase is the worst.
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April 2023 by Angela Frederickson
Richard Cagle made my experience opening an account fast and easy. I was very worried about the process but he was beyond helpful. Thank you Richard. You are extraordinary!
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December 2022 by DeAsia POSEY
never answer the phone and take forever fixing account problems.
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December 2022 by Julian A
Everytime I go to the drive thru ATM it is always broken. If it was one time it’s ok I understand but for the past 6-8 months at the random times that I go it is always broken. Fix this unholy forsaken machine pleeeeessseee it’s not like they can’t afford it..they are a bank with money….
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October 2022 by Julian Arciniega
Everytime I go to the drive thru ATM it is always broken. If it was one time it’s ok I understand but for the past 6-8 months at the random times that I go it is always broken. Fix this unholy forsaken machine pleeeeessseee it’s not like they can’t afford it..they are a bank with money….
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October 2022 by David Chambers
getting an endorsement on my insurance claim check took a while, but it was nice that the bank is local and Eva and Aracelli stuck with me and got it done.
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May 2022 by Maria Loza
(Translated by Google) I give it 1 star, because an employee is too rude. It's not my problem that when you're greeted as you enter and asked what you're going to do, she doesn't listen or pay attention. And at the end, say to your partner “I hate customers like those”. They should have employees who, at least if they are going to speak ill of customers, are aware that we do not listen to them.(Original)Le doy 1 estrella, porque una empleada es demasiado grosera. No es mi problema que cuando te den la bienvenida al entrar y te pregunten que es lo que harás, ella no escuche o no ponga atención. Y al final decir a su compañero “I hate customers like those”. Deberían tener empleados que por lo menos si van hablar mal de los clientes sean conscientes de que nosotros no los escuchemos.
