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“Excellent service every time! When there’s been an issue, it was resolved courteously and promptly. Appreciate the quick turnaround. We’ve been using them every two weeks for about 10 years.”
8AM - 5PM
1201 E W Main St Suite 110, Allen
Laundry
“Very friendly and helpful!
Cleaned our couch cushions and stains beautifully in one day. I highly recommend this amazing place and definitely will use them from now on!”
“Very friendly and helpful staff! I work for The Common table and Emilio is amazing! He helped me mop up a water leak which is not something expected of him! Great Customer service.”
“I've been patronizing this location for years. However, I'm not sure if due to a change in management or employees, but the new lady at the counter does nothing more than intake. For example, I informed her that some metal button clasps on a shirt were damaged the last time they pressed it. She didn't know how to reply, and ultimately concluded she wouldn't fix it. Either way, I'd like to see the old management/employees back to retain the customer service it once had. Still, I give the location four stars solely due to the amazing HISTORY of customer service, but you really learn something about a business when something doesn't go as planned.
UPDATE: When going to pick up my dry cleaning, I met the owner who confirmed that the morning employee only does intake, so he asked me to bring the shirt pictured to him. When I did, he offered to fix it, so I've upgraded back to stars.
FYI: The owner is typically there after 3pm.”
“I have used this laundry since Day 1 and the owner has been nothing but nice to everyone. Even when people talk down on him while he's there, this place is clean when I go, but then you get those lazy nasty people who can't pic up after themself and that's why it be looking messy somethimes. Wash your cloth, pic up after your self and no smoking because people think it's funny to smoke in there while there are children in there.”
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“They were very accommodating! I live on the 2nd flight of stairs and I had 7 bags of laundry and brought each one up and back they were done. I appreciated this so much, the person that brought my clothes and picked them up was so kind, I tipped as well, so don’t forget to tip lol. Clothes were folded, organized and cleaned well. I will definitely use their services again.”