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October 2024 by 49 Sunsets
8 months in, no issues. Great service and customer service!
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August 2024 by Terry Rector
The guy who came out to do the installation did a very clean installation very happy with the service thanks
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May 2024 by Jose Lara Ortiz
Wonderful service from owner and installer!!!! Would highly recommend on customer service alone. Will update in a few months regarding service.
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April 2024 by samuel lewis
Been with them for five years In the beginning it was no good.
Now varona is A plus the is good and reliable for only $80.00 dollars a month
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February 2024 by Delaina Waite
Jason is always friendly and willing to help when I've called.
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November 2023 by G Lugo
Love the service real friendly and fast thank you for providing great Internet service
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November 2023 by Anand Deep
I liked Jason and Jay Michael. They are very nice to work with. They follow up on any issues and fix. As my place didnt have fibre, I approached them and it was manageable to live with that speed for a few days. Upload speed was bad, but download speed was good so I could stream TV. They saved me from satellite wifi which require 24 months commitment. Thanks guys.
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October 2023 by Andy D
I liked Jason and Jay Michael. They are very nice to work with. They follow up on any issues and fix. As my place didnt have fibre, I approached them and it was manageable to live with that speed for a few days. Upload speed was bad, but download speed was good so I could stream TV. They saved me from satellite wifi which require 24 months commitment. Thanks guys.
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September 2023 by Joseph Tolbert
After having them for a couple of years, went with another provider. Was only receiving three to four days a week service. When calling to find out what was wrong every time we were told the tower have been struck by lightning. How many times can lightning strike a tower? They need to get another excuse.
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March 2023 by Tammy Welborn
Internet out all day today. There should be a customer service/call center open on Saturdays for reporting outages.Initial Installation and customer service was great. The technician assured us the high speed streaming on multiple devices would be exceptional, not the case. After initial installation, there is no customer service. No 24 hour contact to report/resolve issues.
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March 2023 by jay chesley
Jason the installer was very professional and done an outstanding job with the installation.
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January 2023 by Carmen Cleghorn
Super fast scheduling and installation! Great technician and customer support.
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January 2023 by Jesus Mendoza
Amazing customer service and the installer was quick and professional and thorough amazing process from beginning to end
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November 2022 by Brooke
I have been with Verona going on 5 years and would not have it any other way. When our family made the move to Princeton from Allen, I contacted Verona in advance to see what I needed to do get things set up. They made everything so easy for us I was dumbfounded. The day we moved into our new home, Verona already had everything set up for us and had our internet up and running. At the end of a loong day of moving, we were able to sit down and relax and stream movies to decompress all thanks to Verona and their team. I see where other reviews complain about not having a person answer the phone at Verona 24/7. I personally have no problem with that since no matter what issue I may have come up and no matter the time or day, I simply shoot them an email or leave them a voicemail and within minutes of receiving my message they are diagnosing the problem and getting it resolved. Do I always get a phone call from them in response to any message I leave them? No. Nor do I request one. Instead of calling me and wasting their time, they simply start working on whatever the problem may be and they fix it. Any dips or drops I may encounter with Verona, are the exact same issues I encountered with big name internet companies previously. The difference is, Verona actually values customer service and takes care of you. With the other big-name companies, any pleas for help with problems disappeared into their void of uncaring customer service reps. Our family relies on Verona for EVERYTHING internet related. I work full time from home, school is remote, streaming services for movies etc., online grocery shopping and gaming systems, you name it. That being said, multiple devices are constantly in use and other than weather related issues, we do not have problems with our service provided by Verona. If you want an ISP company with a team that works hard to make sure you have quality internet and provides quality customer service as well by actually resolving any issues you may encounter, the I HIGHLY recommend you contact Verona Networks. And while I am here, a big THANK YOU to Verona and their team for everything they do to keep us up and running!
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October 2022 by Peyton Brantley
Their advanced package that claims it can handle “streaming on multiple devices and online gaming”. This is not the case, my desktop is connected via Ethernet cable and I never get a good enough connection to anything remotely close to online gaming.
