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February 2025 by Bee KR
Staff in this branch are not interested in addressing or attending their customers timely providing normal banking services like wiring.
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July 2024 by Mari Jaramillo
I went the other day to set up a joint account with my husband. I met this banker Andrea and she was so funny and sweet . I usually hate going to the bank because sometime they forget we don't have finacial lingo like they do and she kept to where I can understand and even interested in applying for home loan.
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April 2024 by Tausif Shahid
I am platinum member with BOA for long time but yet this bank can't open a new account for me. I loved the technology at BOA but it has taken over so much that even branch associates can't assist. I was advised for my online application to go to branch for an associate to help me but it turns out that those associates are more clueless and offered no additional help or engage bank manager or customer service. Time for me to move my business somewhere else.
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February 2024 by Interpretación de Las Sagradas Escrituras
Nice staff
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February 2024 by AJ Haygood
This place makes me want to abandon Bank of America.
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January 2024 by Joel Romero Perez
Nice staff
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January 2024 by Gabriel Zarazua
Almost every time I need this ATM it either doesn’t take deposits or is out of service.
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December 2023 by Donnie Chapman
Not sure why your closed at 1pm on a Saturday when the door says 2
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August 2023 by Bill Clayton
Generally I find BOA branches to be 1 star at best but I found a very helpful banker at this branch on the morning of Saturday July 22. I had made a stupid error at the drive thru ATM costing me $200. Initially I went into the branch and told a teller what had happened - she gave me the usual brush off and told me to call the ATM company. Instead I decided to talk to the guy standing at the welcome desk .He took me into his office, made a phone call and arranged for a temporary credit for the $200. I told him that he had earned a good review for his branch - here it is ! I just received notification that the temporary credit is now permanent. To that guy - thank you.
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June 2023 by Traveler 123
Horrible at best...made a large check deposit from a company on company check and the guy said, no problem funds available in the morning...what a lie ! So far, 2 says later and my funds ARE NOT AVAILABLE @ C'MON BOA...this is 2023, get with the program ! I need access to my funds!
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March 2023 by Shawn Jones
Worst customer service ever!!!! If I could give negative stars I would. They only ever have one teller working. If you ask one of the bankers for help they treat you as if you are bothering them and tell you they can't help you. Then when someone they/one of their friends walks in they will drop everything and go behind the counter just to help them. Meanwhile you have been standing in line to be helped for 20-30 minutes. It's like they don't understand that the fact that I bank there makes it so that they have a job. I have banked with BofA for more than 10 years. I have my personal account and two business accounts with them. I am definitely looking for a bank who treats their customer better.
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February 2023 by Adriana Quijano
Horrible Service!!!!!
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November 2022 by Rachael De La Garza
Horrible customer service. Banked with them for 10+ years. We have our personal and 2 business accounts here. Never helpful. NEVER go above and beyond. Just went In BEFORE closing. Confirmed the notary was there to assist with a business document. Another employee overheard my conversation Re: notary, and said oh we close in 30 minutes. Mind you it’s 3:30. Choose to go to chase. Called my husband, we will be moving ALL of our accounts. Over big businesses and poor customers service.
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September 2022 by Happy Splat
They changed their hours. Closing time on Fridays is 400P. That is not very convenient for those that can't leave work early to cash or deposit a payroll check. Of all the days to have later hours, please make it Friday.
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September 2022 by Diane J.
Went to this location to open up a new checking account and have been plagued with nothing but problems, to which I am still dealing with. This has been the worse experience in dealing with BOA in 25 yrs. My suggestion is to try another location!
