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July 2025 by Steven Ngo
Love the convenience of being near. Very clean, fast and efficient service.
But, more importantly is the service. Alexandria and Tyler are amazing bankers! The entire staff will go above and beyond in making you have a pleasant experience.
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July 2025 by Prince Charles Iworah
Alex did a great job from the initial start, she was patient, kind and provided great guidance. Ubi was extremely informative and was able to explain everything in laymen terms. I will continue banking with Chase and going to this particular location.
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July 2025 by Nathan Forrest
Amazing experience. Thank you Michelle and Paulina!!
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June 2025 by Venkat Balabhadruni
Very very bad customer service. My appointment got cancelled without any notice. The front office didn’t even care about it when I questioned
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June 2025 by Joy Lee
I had a wonderful experience at this Chase branch. Sumana assisted me in opening an account for my kids and kindly explained all the details, helping me choose the best option for our needs. I’ll definitely return to this branch if I need to open another account in the future.
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May 2025 by Andrea Escobar
Good luck calling and getting anyone in the phone.
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April 2025 by Dean Hoffman
Well apparently Chase has enough money and accounts I arrived at 10:00 a.m. and was told I had to make an appointment for 3:30pm to open up a checking account. I never heard of such nonsense in my life, that's fine I'll take my money elsewhere to a bank that will appreciate it.
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April 2025 by Ana Aguilar
Have the worse experience dealing with Amber today. It was so hard to closed my account. First they needed second form of ID I got her that, then she said the second ID was not good because they just closed my account. I when to the car to get a third form of ID. They just treated me like criminal even though I was given them all kind of identification. Horrible! They need to learn their procedures instead of making all kinds of excuses when the client is right there. I understand there are procedures, but the way the teller was talking to me was not professional. There are some many banks don’t deal with this one.
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March 2025 by Karthik Artham
Michelle - Quick and best service
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March 2025 by DEBORA SALOMENO
Horrible bank, very rude manager, deception!
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February 2025 by Victor Arocha
Today, 2/8/25, I visited the Chase Bank at 380 and 423, to cash a check that I thought I would have issues cashing. I was blessed to get cashier, Alexandra A. She was very pleasant, knowledgeable and knew exactly how to solve my perceived problem. Yes, she did cash my check. She appeared to be proud of her work and had a have a good base to be a candidate to advance further in her banking career!! Chase should be very proud to have this type of person at this location. Definitely an advancement candidate.
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December 2024 by Baris Mirzai
The ATMs are out of service at least 4 days a week. Is this being done intentionally by your branch, or does Chase not have the funds to maintain them?
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November 2024 by Tex
Needed help changing my pin. Was out in under 10 minutes
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August 2024 by Deja Fegans
Tellers are pretty nice but with this being the only chase in the area the ATMs are always down, long waits for deposits. Very disappointing?
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April 2024 by Marcelo Kurtz
Understaffed branch where you can’t get help with an appointment