Pet Supplies Plus Prosper-Windsong is a locally owned and operated store known for its great and phenomenal customer service. Employees and the manager are always so helpful, friendly, patient, and kind, often going above and beyond. Staff members demonstrate strong knowledge, particularly in pet nutrition, and provide thoughtful recommendations. The grooming service receives high praise, with dogs looking cute and happy. The self-service dog wash area is always clean, and staff are quick to jump in to help, even offering useful tips. The store is dedicated to providing the best for animals, and the experience inspires complete trust. They are very accommodating with special requests, such as making a bandana on the spot. If an item is not in stock, they can usually get it. They offer pick-up and some delivery, encouraging customers to support local instead of big box retailers.
Great place. I get my frozen eats from there and they are always on point with what I need and if they don't have what I need the manager will make sure he gets it in
October 2026
Really nice store with helpful staff. I come in once a week and never have to wait in a line of more than one person. Prices are EXCELLENT and the store has all the items I need for multiple species of pets in one place for an affordable price. There are multiple locations of this franchise but this one is by far my favorite.
August 2026
This is definitely an amazing place to bring your pet. Very friendly staff!!!
