Pet Supplies Plus Prosper-Windsong is a locally owned and operated store known for its great and phenomenal customer service. Employees and the manager are always so helpful, friendly, patient, and kind, often going above and beyond. Staff members demonstrate strong knowledge, particularly in pet nutrition, and provide thoughtful recommendations. The grooming service receives high praise, with dogs looking cute and happy. The self-service dog wash area is always clean, and staff are quick to jump in to help, even offering useful tips. The store is dedicated to providing the best for animals, and the experience inspires complete trust. They are very accommodating with special requests, such as making a bandana on the spot. If an item is not in stock, they can usually get it. They offer pick-up and some delivery, encouraging customers to support local instead of big box retailers.
We take our little doggie diva here to use the self-wash stations. We love it. Shampoos, conditioners, warm water, blow dryer, and towels available. So much better than wsshing at home. The stations are raised too so no bedding over in the home bathtub.
April 2026
Absolutely love going to this store! The staff is always so friendly and welcoming, and the manager is very helpful whenever help is needed. Definitely the best pet store around the area!
April 2026
Kind caring staff and excellent products! Took my dog on a date to this joint : ) 🐕
