-
January 2024 by Amy V.
This is the best Sephora! I am not sure why there are bad reviews. It can get REALLY busy, but the employees are always friendly and acknowledge you even if they're with someone. I come here once a week and have never had a bad experience. A very welcoming group and a willingness to happily help. Very diverse cast and very much care about every clients experience
-
December 2023 by L K.
I frequent the shopping center that this Sephora is in and decided to go in today since I was in need of replenishing my usual beauty items. Upon entering I could immediately tell the staff seemed annoyed and not happy to be there. Including the woman who was standing by the door greeting. The place was clean which was nice because half of the Sephora's I walk into have disgusting testers. This one was clean which is comforting. I guess my biggest turn off was when paying for my items I asked if she had any samples. She gave me the strangest look and said no as if I asked her some outlandish question. I felt uncomfortable and told her most Sephora's do that's why I asked. I've always gotten a sample at any Sephora I've been to and that is how I purchased my last fragrance ! It was from a sample ! Definitely won't be back to this location. I know it's a busy time of year and people are burnt out but these are basic standards in the beauty industry.
-
December 2023 by Debasish D.
15 minutes ago NEW Place to avoid from racist people as my wife got rejected to provide the service what was booked for. My wife 10 minutes delayed due to bad weather conditions, though called them after 7 minutes from the booked time, no one picked that. As per them, as per their policy, we need to call them 10 minutes before for the delay, and no way they can provide their service.
-
December 2023 by Angie W
I went into this location on Black Friday and despite having large crowds the staff was still very friendly, attentive, and inviting. They also seem very knowledgeable about the products they care carry. It was a very positive experience and I’ll definitely be back.
-
November 2023 by Texas Y.
Worst customer service of any Sephora I've ever been to. I've been to this location four times and I've never felt welcomed. I'd get a generic 'welcome in' and nothing else. I have to seek out employees for assistance and each time they've been grouped together chatting. Would rather drive further to another location or just buy online.
-
November 2023 by Mashone D.
Never felt so invisible in my life. Came here today in search of a birthday gift for my beautiful wife and when I say I witnessed 7 different customers come in after me all get help with their selections while I wasn't even acknowledged, it's not an exaggeration. I searched the fragrance section for about 19mins testing various fragrances and watched three different sales reps help other customers right in front of me. One rep even went as far as to reach over me in helping their customer without as much as an excuse me. I don't know if the contributing factors to me being overlooked was due to me being a man in a store for women, my attire (sweats & tennis shoes) or my ethnicity, but whatever the case, it was a truly disheartening experience. So after almost 20mins of testing different fragrances, I made my way to the cash register where a lovely African American young lady asked if I was ready to check out. I replied no, I couldn't get anyone to assist me. She apologized and asked if she could help. I said absolutely and thanked her for acknowledging me. I told her the item I wanted to purchase. She went to the back and grabbed the fragrance I requested and apologized again for my poor experience, rang up the item, I paid, thanked her and went on my way. I have been to this store once before with my wife and I recall her being helped immediately so I figured I'd get that same level of service but I was hugely mistaken. I'm not upset by the experience I'm saddened. Just deeply saddened.
-
October 2023 by Aleksandra Kuznetsova
The girls were just 5 stars. Thank you!
-
September 2023 by Nancy Yehezkel
I'm really impressed by this location. The pickup order employee was really kind and helpful.
-
August 2023 by Sydney Schreiner
The workers here are always friendly and helpful, but never pushy. It’s easy to find things in the store and it’s always nice and organized. I never walk in without getting greeted at the door and offered a basket. Love coming here just to look around and enjoy trying out new products.
-
August 2023 by Natalia sayy
The Sephora workers are so nice and loving. There was on specifics worker that was really nice her name stared with K. I can’t remember her name but she was super nice?.
-
August 2023 by Sarfraz Hussain Chandio
Online order pick up was super easy, assistance was provided when asked and found them very helpful without up sale pressure.
-
May 2023 by Sheena F.
I had a beauty lesson with crystal and after leaving, I've been complimented so many times! She taught me techniques and how to make it look more glamorous, or more natural and she was so patient!
-
May 2023 by Emilee Keuten
I had a service appointment this week and it was fantastic! Crystal was amazing! She was so kind and encouraging and helped me to find the best products for my skin. I felt like she really listen to my concerns and helped me.
-
May 2023 by Bethany Petinglay
Love that this store carries a lot of inventory that has been sold out for a minute online, and they are really good about updating in stock items on their social as well. Sarah has been SO helpful and knowledgeable in products and has helped me on multiple occasions.
-
May 2023 by Victoria Ambrosionek
I love this location so much! Right away, Sarah was so kind and helpful. She was extremely knowledgeable on all things skincare, and she helped me build a whole new routine. I can already see improvement after 2 uses. Sarah is amazing!
