-
February 2024 by Kasey Kline
Dude who answered the phone couldn’t even speak English. Couldn’t understand him and he wasn’t able to answer a very basic question.
-
February 2024 by Tim Payne
Service adviser Lacy and their Jeep tech John have been great to work with. They are my go to team for my 392.
-
February 2024 by keith linton
Knowledgeable, friendly staff. Jordyn has been my Service advisor for all my vehicles and she is absolutely the one to ask for. She communicates consistently and goes the extra mile.
-
February 2024 by Scott Trayo
Website had too many pop up’s to browse inventory closed one another popped up. Interested in a car but moved onto another website to look at inventory. Spamming customers while they shop to purchase seems very odd since you want them to checkout inventory and request info? Usually people just move on and wont leave feedback so think how many ppl just stopped looking without letting you know this is a issue.
-
February 2024 by Mike Koltun
Cody in Service did an excellent job! We will be back to see him!
-
February 2024 by Tara Townsend
A nightmare from the start with this dealership! Avoid them at all costs!
-
February 2024 by Andria Carter
Lacey did an amazing job of catering to my needs. She was very polite and made sure she kept me updated on the status of my vehicle.
-
February 2024 by Clara IMMANUEL
I had a wonderful experience shopping for my Dad's SUV. I purchased my Hyndai here last year June 2023. And due to their excellent customer services, I returned to get a Grand Cherokee Jeep for my Dad. The guy, Lupe, was so detailed, so kind, so patient, and knows how to help a customer make the best decision. ?
-
December 2023 by raymond leger
I bought my 23 Jeep Wrangler there in March and just recently had it serviced there. The staff has always been very helpful and knowledgeable and accommodating. I haven’t ever had a bad experience anytime I’ve been there multiple times for different reasons from purchase to financial advice to service and it’s all been positive experiences. I highly recommend buying your next vehicle there!
-
December 2023 by Debbie Thompson
Austin said what he thought would help and he was right on. Thank you for not making me comment to a rental for one to however long weeks!!! Get this.. They even cleaned my car too!! Never had this at any other dealership. They will definitely have my business from now on. Thank you for being a dealership that ACTUALLY CARES! ?
-
December 2023 by Lexie Serrato
The folks as Shottenkirk Prosper are always so dedicated and supportive in getting their customers the best deals!! My family and I have alone purchased over 10-12 vehicles from CDJR Prosper, and they definitely will be having our business for much more time in the future!I personally just got my first car a 2023 Jeep Renegade in my own name. This is all because the sales reps and managers at Shottenkirk will work day and night to get the best deals!!!
-
October 2023 by Brenda Quirolo
Easy car buying experience. Lupe was our salesperson. He was patient, kind and friendly, and very helpful! He was knowledgeable on the details of the 2023 Jeep Grand Cherokee Laredo as well as Curt! Teresa followed up the next day to answer any questions that we had.We have bought many Grand Cherokees since 1995 from many different dealers. So far I have to say Shottenkirk has been the best to work with. From price to follow-up has been exceptional!
-
October 2023 by Reed Bogard
Aaron Bantu is the sales consultant that I worked with. He was kind, considerate of what we were actually looking for, and really went to bat for us so that we could get our family in the right car. If you go to look for a vehicle, I highly recommend you speak to him.
-
October 2023 by Bob Tala
I made internet inquires, since I live in San Antonio and the dealership is located in Dallas. Whitney Patton made contact and gave good customer service, during the process. No pressure, asked questions and made the process efficient. She did not at any time act like a “used car salesperson”. Kudos to you, Whitney.
-
October 2023 by chad ehle
Would highly recommend for a new vehicle. Whitney Patton was my sales person who searched for days for my new truck and found me the perfect one. Always kept in touch but was never pushy about anything. Could not have imagine a better new car purchase experience.
