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December 2023 by Beth Hensarling
I have had good experiences in the past having delivery done. I have requested a delivery twice this week. The second time was via phone call after not receiving the first. I ended up called back after not receiving the second. I spoke with Tiffany over the phone. Very unhelpful and rude at times. I would ask a question and there would be dead air space like she hung up. Last straw for me was putting me on hold while I was speaking. They are not able to get in contact with the driver they have hired to deliver medications. How silly is that? They can not give you an ETA or anything. Sad that they will let someone completely run out of a medication before showing any sort of care.
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December 2023 by Kimberley Noel
I've never been IN this pharmacy but my daughter's dermatologist sent a prescription to them. My daughter is away at college so the medication has to be shipped. It was our first time using this pharmacy so there was some issue confirming the insurance so the prescription could be filled and shipped. Of course, any time you're dealing with insurance stuff it can be a pain! But when I called, I spoke with Jennifer and she took the time to figure it all out for me. I have to say she was one of the most friendly, professional and helpful people ever! I will definitely use this pharmacy again. Thank you Jennifer!
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December 2023 by v reeves
Terrible! I waited a couple days and then called and they said they didn't have it in stock, never bothered to call and tell me that, then they send the prescriptions and don't include any instructions on how to take the 3 different medications. I called the Dr. to ask for instructions and they said its against the law for the pharmacy to send out prescription with no instructions. I have never heard of a pharmacy so incompetent!No, you did not call me to tell me it was delayed due to being out of stock. I called you and asked where it was and you told me it was out of stock and you had to order it. No there were not instructions included or on the label.
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July 2023 by SD
Starcare is a life saver!!!! Their prescription costs are unbeatable! I usually use CVS as my pharmacy, but I’m making the switch today to Starcare. I saved over $100 on just one prescription. The customer service was good and pick up was easy.
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May 2023 by Jason Hess
Very impressed with their service. I needed a prescription filled quickly before leaving town and they took care of it in 5 minutes with the amount they had on hand. Additionally, they delivered the remaining prescription to my home waiting for me when I returned from out of town. Excellent service!
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December 2022 by Kel M.
To anyone with a stigmatized disease or condition, I do not recommend this pharmacy except as a last resort.
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December 2022 by Michelle Messina Whitney
Our Family is so happy to be done with the Retail Run Around @ local pharmacies! :-)I had a fantastic dermatologist send my RX’s to me via STARCARE & was so pleasantly surprised with their efficiency. Our entire family has moved everything to them. For full disclosure, I will say their are other sister locations & apparently NorthStar is the one closest to us. We have not yet had the same “flawless, seamless” experience as we originally did with STARCARE. Im praying it’s simply due to transitioning everything over to them. I hope they don’t lose their eagerness and motivation as they grow! Fingers crossed. Right now, it’s the answer we have all been looking for. Personal and local delivery to your door with text alerts is much better than sitting in lines 8 cars deep at Walgreens or CVS. “Ain’t nobody got time for that”
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December 2022 by Daniel Migenes
Wouldn’t let me rate no stars. This is truly the worse service I have ever had. Tired of calling no answer half the time and no meds. They charged and sent one the 15 November but not the other two called said they still getting them the 11 and it’s the 28 and still no meds and can’t get ahold of them. They were Recimended by my docter this year and have yet to get any of my meds on time. Am looking for a pharmacy that cares about the patients clearly this is not one
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September 2022 by Abeera Waqas
They kept sending me to their three different pharmacies, they never called back to let me know which pharmacy is going to fill my daughter's prescription and they also were charging me $90 for a prescription that I paid $0 a month back, I had to remind them about it and they were like ohhh yeah it's showing we have to get pre authorization from your doctor, well then you should have let me know instead of blindly trying to charge me $90. So please double check before your pay them.
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September 2022 by donna mathern
Wonderful, caring and dedicated people. Loneena worked with me throughout the day to get eye steroid at a reduced price. She even stayed late so I could pick up the prescription after hours.I will use this Starcare Pharmacy whenever possible and so will you once you have worked with them.
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July 2022 by sylubbsu
I was recommended by my dermatologist. I don’t like change but I love that they do delivery system! Very easy process. They even provided me a chapstick as a free gift with the medication I’m taking. So sweet!
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April 2022 by DeDe Parker-Todd
Such great customer service every single time!! They go the extra mile to keep me informed of important information; they’re always timely; they manage the whole process and are so friendly and reliable! Can’t say enough positive about Star Pharmacy and the staff! I would whole heartedly recommend to anyone!!
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February 2022 by Zelda Scott
StarCare Pharmacy is a gem! I had a prescription for my son that was denied by our insurance company when submitted by another pharmacy. The prescription was transferred to StarCare and Lavina worked magic! I told her what happened the first go around and she said "ma'am, just give me a chance to see if I can get it approved." Of course I said yes and the next thing I know, I receive a call from Lavina saying it was approved and would only cost me $10 - as opposed to the original cost of $130. Lavina was thorough, responsive and incredibly easy to work with. I've always gone to the big pharmacy retailers. Not anymore. I appreciate the focus on customer satisfaction StarCare provided. Try them...you will not be disappointed!
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February 2022 by Terra Hannah
My daughter has sensory issues and panic attacks, and she is terrified of shots.Our experience here was totally positive, our nurse knew just how to calm her down and make it quick and painless.Highly recommended!
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February 2022 by Kenny B
Everything went very smoothly.Professional yet extremely friendly.I'm glad to see they are in a bigger building with better visibility. I have a feeling This business is going to do very well.Miss Fujah (sp) was absolutely top tier at giving my booster.Thanks StarCare.
