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April 2024 by Andrew Crow
If I could give zero stars I absolutely would. We never go here. Friday, March 29th, for some odd reason I decided I wanted to go. We waited in line as people cut in front of us because they put a mobile reservation in. Prolonging our wait. No big deal. I didn't know it was a thing. My bad. We get seated and the waitress takes our orders. She comes back 5 minutes later saying she forgot to ask my wife something about her order. Then another 3-5 minutes pass and she comes back and ask me about something I ordered. She then does it again. 3 times. So at this point I know our order hasn't been put in for at least 10 minutes after the fact. Its okay. I'm in a good mood enjoying the night. The manager comes out ask how everything is. Of course he does when there is no issues yet. We both got house salads first. Fine. Then our main courses come... my wife ordered grilled shrimp. Everything looked fine. Mine comes and the waitress leaves. I cut it and its chicken fried chicken. I ordered chicken fried steak. I wait for the waitress to come back and check on us which is now taking 10 minutes. When she does I tell her hey this isn't what I ordered. She grabs it and says she will get it fixed. She leaves the sides that are now going to be cold by the time the main course comes back. My wife eats. We wait... we wait... we wait... at this point 20 minutes has passed. Someone comes up and says here is your salad. I said I didn't order a salad, I'm waiting for my chicken fried steak. 10 minutes pass. Now the manager is making his rounds to ask people how everything is. Skips ours. Of course he does. Then 5-10 minutes pass again. We have now waited 40 minutes for my dinner. My wife is finished. Waiter comes up, not our original one, and has a salad. Here is your salad, he says. At this point I'm just pissed off. I said, dude we didn't order a salad. I'm waiting for my main dinner. He leaves. I grab the little screen they have that pays the bill. It said 62.00 for everything. I deducted my steak and left money. I shouldn't have. I should have just walked out because at no point did I get an update. At no point did the manger come by to right the wrong. Nothing. Terrible customer service from top down. It probably starts with the manager. Don't only show up when things are okay. Let us know it is being taken care of. I have no idea why I wanted anything from there. We will never go back.
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March 2024 by iman
OUR SERVER FABIAN was excellent and very patient. It was a birthday party and one of the servers hopped on the saddle instead cause my friends didn’t know who should go on. Our food was great and the atmosphere was ok. Would come here again!! THE SERVERS
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March 2024 by Amanda Whitehurst
OUR SERVER FABIAN WAS AWESOME PAWSOME. IT WAS ME AND MY BFF’S BDAY AND HE GOT ON THE SADDLE TO REPRESENT US !!! A REAL ONE !!!! HE SERVES AND SLAYS
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March 2024 by Therese Reyes
Our server Fabian was amazing. The service was excellent and was attentive to our orders. Also, honorable mention, he got on the saddle for my friend and I when it was our birthday because we weren’t sure about who would get on!
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March 2024 by Lawrence Watts
Texas themed Steakhouse. Southern comfort food.Actually pretty darn good for a lower priced chain Steakhouse. I'm used to going to very high in five star Steakhouses where steaks are $70 above. I had the prime rib here. Less than $30. And I was very pleasantly pleased.They do it right here
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March 2024 by Kirsten Peoples
Exceptional Service and Unforgettable Dining at Texas RoadhouseOur server Felipe provided exceptional service from start to finish. He was attentive, efficient, and anticipated our every need. Felipe ensured our glasses were never empty and delivered extra bread rolls and condiments with a smile. His dedication made us feel valued and well taken care of throughout the entire meal.Texas Roadhouse also excelled in creating an inviting ambiance and serving delicious food. The lively atmosphere and a wide variety of mouthwatering dishes made our evening truly unforgettable. Felipe's exceptional service added to the overall exceptional dining experience at Texas Roadhouse. We highly recommend visiting and experiencing the outstanding service firsthand. Thank you, Felipe, for making our evening extraordinary.
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March 2024 by LoNeLy HeaRt LaDy
We’ve been visit this place the four times but we don’t have a problem with the food here. But last night made me never want to go back. We have A really bad service. in the manager has a really sucks Customer Service . Her name is Jamie. We came at 8 o’clock we ordered two meals . We only received one meal of our food the two side that we ordered it was wrong. and we receive our food at 9:34. The food was very cold We tried to talk to any supervisor nobody give us any detail.
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March 2024 by Traveler 123
Carry out is slow....30 min wait is way long.
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March 2024 by Phillip Caldwell
The kitchen and bar were slow for a mid afternoon on Saturday.
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March 2024 by Frank Woodyard
The music is annoying and loud and complaints are ignored. Food was good. Service was decent.
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March 2024 by Ronny Smith
There steaks ? are the
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March 2024 by Ken Moon
Always popular and I can feel great pleasant vibe from people inside.
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March 2024 by Juan Pabon
Good site!
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March 2024 by Yenitce Shell
Our waitress Dominique was the best. Food had a great taste. Great costumer s.
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March 2024 by TexasT
Long wait. Finally get seated and order and told 15 minutes after placing the order they are out of that item. Manager did stop by the table but was it. Just a bit frustrating. Food was just ok.