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January 2026 by Nathan Hernandez
I was recently in to return some tools for my company and everything was going smooth. Customer service was more than happy to help. I was told to get the tool that was warranted and bring it to them to exchange it. As I’m walking back to the front an older employee named Jose approached me and started to give me a hard time about the exchange. He stated he worked for customer service and started to ramble on how the tools should be exchanged. Seemed like he just wanted to complain and was trying to take his anger out on my co-workers and I. We found out later he lied about working in customer service and likes to do this often to customers. Thought it was weird but in the end customer service did an amazing job and we were able to get an exchange done. As for José do better and quit harassing customers with lies.
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January 2026 by Shirod Frasier-Lewis
I just recently had to purchase and cut a LOT of wood for my wife’s closet. John Garcia the department supervisor was excellent. Not only did he personally cut all my wood. (Already 20 different boards of ply wood.) He did it with a welcoming and warming attitude. Repeat customer here! All because of John!!
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January 2026 by douche ha
Kanchan was amazing! She was so kind, patient, and incredibly helpful the entire time. She truly went above and beyond and is such a sweet soul. Home Depot is lucky to have her!😊
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January 2026 by Alexander Thompson
Pam was amazing! She gave me a great price match on my wet vac and was super friendly. She even complimented my Hindu jewelry and made me feel really welcome. Great customer service!
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December 2025 by RAVI Vulimiri
Nice place, with helpful staff always.
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December 2025 by James
Cool place and great service.
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December 2025 by Michelle Melrose
I’d like to give a huge shout-out to Orlando for going above and beyond to assist me with a specialized tool to fix my vacuum steamer. He generously shared his knowledge, took the time to ensure I had exactly what I needed, and made the entire process quick and easy. Orlando is truly a great asset to the team! Thank you for the excellent service!
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November 2024 by AIicia
Love this store .
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November 2024 by Timothy L Listman
Everything a guy can ask for all in one store
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November 2024 by Jared McGaha
November 1st , I am an employee of a contractor and his company. I was told by my boss to pick up a large amount of gravel for a project we are working on in the area. We spend thousands of dollars at this store weekly. We had previously purchased these bags at a set price and and was told by the amazing cashier to return with the receipt and the prices would be honored. We returned today to be met with controversy by the “store manager” Gabe being told this prices would not be honored and dismissed our business to elsewhere. This was very unprofessional and shows no respect for contractors and their business. This is outrageous. Goodbye Home Depot , Lowe’s here we come!
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November 2024 by Carl Kincaid
November 1st 2024 story time My name is Mr Carl with Miranda's home service and repair LLC I'm a licensed plumber license electrician we do it all and I run 16 trucks here in North Texas and prosper home Depot on 380 is our go-to store our company spends thousands and thousands of dollars in this store weekly I came in the store on October 28th 2024 and picked up 20 bags of white 1 in white stone landscaping rocks and was charged $5.99 per bag they were not on sale I got a savings because I'm a pro member plus my military discount today I came in and attempted to purchase 30 bags when I was there on the 28th The wonderful cashier told me bring your receipt in and they would honor that price or I would have picked all 50 bags up at that time so anyway I picked up 30 bags and attempted to purchase today they ring up $6.77 per bag and I showed them my receipt and explain exactly what the lady told me to do so the cashier today asked for Gabe the so-called manager he came over I showed him my receipt and my pro rewards and he tried to tell me that was only if you bought a pallet of the White Rock I explained I didn't buy a pallet last time I only bought 20 bags and I was back to get 30 more bags and he told me he would not honor that price and did not care if I went to Lowe's really You got to be kidding me I make it a point to shop at that home Depot and this is the way you want to treat me never again will me or my guys ever step foot back in that home depot Gabe should be fired I'm a very loyal customer I'm in that store probably 10 times a day not counting my other employees You lost a value customer over $15 really $13 home Depot let's get it together get a new manager because Gabe is going to make you lose customers especially when you have customers that are contractors that spend a lot of money in your store so you value $15 then me as a customer thank you home Depot but that's not acceptable Lowe's home improvement you got my business again my name is Carl with Miranda's home service and repair LLC located in Little Elm Texas
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November 2024 by Shanon Dorr
I had a great experience at this Home Depot great customer, service service, fast, friendly, very professional Mr. Tony took great care of me as well as the assistant manager Kim, they were amazing highly recommend going to this Home Depot
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November 2024 by surya vamsi
Good place
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October 2024 by Miranda Maricle
Moritz was awesome!! So helpful got in there and helped me and another customer and ran all the way back to check me out… Everyone else was standing around….
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October 2024 by Manjeet Singh
Gertrude very good customer service. She help me at self checkout. She very helpful and professional. Thanks for your help.
