“I stopped by to return some boxes I purchased earlier in the week. The facility's pretty clean and the staff was friendly. The return process could've been a bit better. The person helping me almost refunded the amount to another person's card (she mistyped the store number), but because I'd asked if it was going back to ABC card and she said no, it's going back to 123, we were able to catch the mistake before the transaction was finalized. Outside of that near miss, everything else seemed okay.”
“Marc was great. He opened alone this morning and was very communicative on how long it would before he helped. He had to move unexpected trucks from day before then followed through with great service on getting me to my rental. Thank you Marc!”
“The full super heavy duty vehicle was full to it maximums, made it over the Rockies without an issue, the maximum flat speed 73ish might be it only drawback, safety first! Moving companies are a ripoff; hire loaders and unloaders and U-Haul is the way to go, period.”
“I scheduled movers through u-hauls 3rd party system and they never showed up (JH moving solutions). Thank God Victor and Cole were willing to help me after they got off work. They were so polite, didn’t rush and took great care of my furniture while moving it to the truck. These are the kind of people who we need more of in this world. Thank you guys so much!!”
7AM - 7PM
10061 W University Dr, McKinney
Truck Rentals
“Not only was the process so incredibly easy and simple, the staff on hand during our pickup and return was excellent. Would highly recommend this location for truck rental. Thank you so much for helping us out and for making it a great experience.”
“I booked online and also added an appliance dolly. But when I picked up the truck, they said they don’t have any appliance dolly available. So they gave me another 8-mile away U-Haul address which that location has. Then I got one there. Another good thing about this location is, since I am the only one drove my car, and I also need to drive the U-haul truck away, they allowed me to park my car in their customers parking lot for long time even overnight. The 2nd day morning when I dropped off the truck, my car was still in the customers parking lot safely.”
“Every time I go to this Home Depot location, Derrick is always there to provide the best service possible. In any department that I may be in, Derrick is there to help and goes above and beyond. He answers any and every question that I have and gives you all of his undivided attention. A big big thank you to Derrick for making my Home Depot endeavors better and better!!”
“Penske was phenomenal in customer service, while handling and paying close attention to my needs as a consumer, I was able to rent a vehicle here with ease. I am very thankful for the representative’s I spoke with over the phone during my rental process. I highly recommend Penske to anyone looking for quality of service over price! Thank you!!”
“Rented in Houston. Rental truck was newer, clean, and powerful enough to drive Texas Highways at 75-80 MPH. Under 10 MPG at that speed but I appreciated a truck designed for today's highways.”