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September 2025 by Farrah Melton
Please come to sensation. This is the best salon around Quinlan . I wouldn’t recommend anywhere else free drink drinks for relaxation toys of your own, and the owners in the employees are amazing and loving, and they will make you feel so glowing about the rest of your day you’ll walk out shining like a brand new woman. I repeat, please come to sensation in Quinlan
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August 2025 by Teresa P
The only place I go for my nails! Very nice and friendly people. Love this place!
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August 2025 by r v
I appreciate your companies response. I'm not the type of person that is going to throw a fit in front of people in a store. I feel like it was very wrong to use gel polish when I never use gel on my toes. That was a $20 upcharge. I've had other pedicures that didn't meet my expectations. I always pay, tip, and move on. I pay for the more expensive pedicure because I want a good leg and foot rub. The employees go through the motions and don't put in a real effort. I'm going to find a new service provider. There probably won't be a next time any time soon. Like I said, I appreciate the response, but there was no real attempt to keep a good customer that gets higher end services and tips very well.
I used to get good service here. I really like the owners. The service has become hit or miss. When the owners do your nails they do great, but the help is not cutting it. Thursday i had a $78 pedicure. The water was cold, she didnt understand hot. The hot stones weren't used to do a massage, she just kinda rubbed my legs. I never get gel polish, but again she didn't understand. Today i am digging out an ingrown nail myself that us throbbing. The callus on my toes will be taken care of properly by myself as well. I simply cannot continue to spend my money here and not get the product i paid for even if i like the owners.
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May 2025 by Traci Hix Taylor
Brandon does an excellent job on my nails
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May 2025 by Peggy Bohanon
They are the best place on the lake to get your nail done !!!!
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April 2025 by Amy Adair
Paid $75 and she didn't even scrub my feet. The first time I went i had Linda do my pedicure and she was fantastic. I had Hannah today and not my favorite. Nice atmosphere. Just not that friendly. Unless you get Linda.
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April 2025 by April S
I had never had a pedicure prior to this visit yesterday. I was nervous about judement for my very unkept looking feet after spending many days in my garden. I went with a friend who insisted I go here and I was very impressed with how I was treated. I had no idea how much time and effort could go into a pedicure. Enzo was amazing, and so very kind to me ...and not shocked at all by my very unmanicured feet lol Will definitely visit again as my feet look and feel amazing!
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March 2025 by Amberly McNabb
The employees were so nice so I don’t like to give such a low review. But I paid for my daughter to get acrylic nails in advance as she was getting them done with a few friends so I paid before hand. My mistake. Somehow they convinced her to do press on nails. The nails didn’t even last 48 hours. They told her they were trying out a new glue on her nails and that if any fall off to just come back up there. I not only paid for acrylic, I tipped her generously, trusting she would do what was paid for. Again, my mistake. I’m very disappointed in how crooked her nails were and how they didn’t stay on for 2 days. $75 for some press ons is crazy to me and NOT what we paid for. We’re not complainers or confrontational, just won’t be going back.
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February 2025 by hollie Roberts
I was not super impressed i went in got a full set before Christmas Brandon did a great job on my nails I paid 50 for long coffin nails with jewels on 2 fingers, okay not bad pricing so I was happy. What got me was when I went back for a fill Linda did my nails and the job wasn't done very good at all, my jewels were taken off and not put back on yet when I got finished and went to pay for my fill I was charged 40$!!! That's way over priced when I paid 50$ for a brand new set with jewels. Had i known i would be charged like that I would have just soaked the nails off and got a new set. I felt that was unfair and as a new customer I wasn't pleased with the pricing I will go back to where I used to go. Not to mention after my fill my nails started breaking off not even a week later from where the tip from originally glued.
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January 2025 by Lauren Harding
EDIT… to add more pics. This is just after 3-4 days of having gel manicure and pedicure.
This tax evading nail salon is an absolute joke!
I came in on January 7th and got a gel manicure and gel pedicure. “Hannah” did my pedicure when I got home and realized how terrible of a job she did, I called and Kim answered. I nicely told her that the technician that did my gel pedicure did not do a good job, I was very unhappy with it due to the cuts of my nails, the polish wasn’t painted on my toes, but mostly my skin and that I wanted a refund. Kim said she was going to ask Brandon if they could refund or if I wanted for them to redo it… you can’t fix uneven nails that are cut down so short.. Kim was trying to make me come in and have it fixed. I didn’t want that, I just wanted a refund. They only wanted to refund 30.00. I wasn’t happy about that, but I agreed. A few days passed, I’m waiting on my refund to go back to my card, because that’s how refunds work when you pay with a card.
I called there this morning, inquiring about my refund. I was told they didn’t process the entire total, 106.00 plus the 10.00 I left for a tip, totaling 116.00. They just processed for 106.00, I told Brandon I would be disputing with my bank he threatened to press charges on theft of services. That’s not theft of services. I paid the day of rendered services, and called same evening to let them know I wasn’t happy.
This can be disputed as quality of services.
I work for a bank… I know this.
Brandon told me I would have to either bring my card back in for my refund or get 20.00 in cash. They didn’t tell me that the first I called back to let them know I was so disappointed. So because of this horrible customer service, misleading communication, I requested a refund for the entire 106.00 Brandon informed me again that he would press charges for theft of services & dispute my dispute I do with my bank.
Brandon also informed me that my polish loss is due to my nails.
I have had previous gel pedicures, they didn’t do this. They didn’t want to refund on my card because it would mess with their book for taxes, rather than letting me go spend my money where it’s appreciated. They rather give me 20.00 in cash as the remainder of the 30.00 refund.
ALL AROUND HORRIBLE NAIL SALON.
Not to mention they are known for giving fungal infections when they cut you.
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November 2024 by John Hobgood
Yes I'm a man and yes I'm straight but I'm 61 yrs old and I can't reach my toes like I did when I was younger so I came with my daughter in-law and I had my toenails done my granddaughter who is 9 said she never would've done my toes the way they looked. Linda did my toes and she did a great job I'll be coming back 4-6 wks from now to have them done again thank you Linda I'll see you in 4-6 weeks
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November 2024 by Adrianna Coleman
Been going here for years..usually the service is steady but today (on a Friday) there was no customers and about four employees just sitting on their phones. I was in there for 20mins with still no help. When i decided i was going to leave is when one of the managers (Kim) was very rude to me and charged me up for leaving before she could “finish her lunch” very unprofessional and unpleasant experience overall and i will not be coming back.
Brandon is the only one there with some actual decency and kindness. Shoutout Brandon for trying.
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August 2024 by Peggy McFarland
They sent me home and the polish wrinkled up on my nails they like to rush you
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August 2024 by ana garcia
OVER PRICE service
Not a good job at all
Second and last time I go there
Ask for prices before do anything!
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June 2024 by Alex Vu
Great Service! Kim and Brandon do an amazing job at running their shop. Every time I get my nails done my expectations are exceeded. Great nail salon!
