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June 2025 by Meagan Williams
We get “the mailbox is full” message often which is code for “we don’t have room in our vehicle for your package”. Been dealing with this HUGE inconvenience for years. We live on the outskirts of Quitman and hardly ever go the direction to in town Quitman so we have to go out of our way to pick up packages. On top of that, they don’t allow anyone else to pick up your packages and there was a time I had lost my drivers license when I could not retrieve a very important package. A package in which it was their JOB to deliver to my home they would not allow me to pick up. Upon talking to several residents and USPS employees outside of the Quitman PO jurisdiction, I’ve found out that this is a problem unique to this post office. Carriers everywhere else make additional trips to complete their job. Just yesterday I had to take off early from work after(thankfully) being notified by Amazon that the time sensitive package was “unable to be delivered” because them not delivering on a Friday means that I am not able to retrieve the package until Monday. I will say the front desk guy currently at the PO is very nice though. Just sick of the poor policy and management.
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April 2025 by Penny Moore
If they had zero stars I would have pushed it.
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February 2025 by LK Mackey
The female postmaster continues to disappoint! My mailbox was knocked to the ground by some stupid idiot probably late Wed night or early Thur AM. I finally got my workers to get the mailbox up on Monday, President's Day. For some reason, I was able to reschedule an international package for today. I'm totally unable to do the same for 2 Amazon packages. First, she lays into me about how high they installed the new box. Her numbers sounded off. Then, she tells me that the carrier won't have room in her van today for any packages today because of the holiday. Someone needs to put her in another town far away! I'm disabled and can NOT walk across a narrow street to my box. She needs to learn some respect for sure. These are not huge boxes but small packages. I've had the misfortune of living in Quitman for 24.5 years. Things sure used to be better with the PO.
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December 2024 by Amanda Chapman
Absolute worst post office. They never deliver packages- always an excuse and it's never good. And good luck getting anyone on the phone! I'm not sure why they accept packages if they have no intention of delivering them to the addresses provided. THREE different physical addresses I've used in Quitman, and have had issues getting packages delivered at all of them.
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September 2024 by Deana Graham
Does not deliver my mail
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May 2024 by Joe De Gorostiza
Worst technical support via phone. The only reason post offices are still in business is because they are tax funded.
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May 2024 by Lan Tran
I'd give negative star if I could. Looks like a lot of people complain about this already. USPS seems to be run by communist party and sadly nothing can be done about it. Drivers are too lazy to deliver to houses. They gave every excuses as possible. I have to go to pick up my packages everytime. Lady at the office refused to give my package and lied about my name wasn't on the package.
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January 2024 by Laura Woods
Super fast and helpful
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October 2023 by Collin Norris
I mailed a package a couple weeks ago. I had no idea what I was doing. I just had the item and the address. The guy behind the counter was super helpful and showed me what i needed to do and even loaned me tape and sissors and waited while I wrapped my package. It was very afordable and easy. Thanks USPS!
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September 2023 by Delene “Hoffpauir” Allen
Front desk clerks are always so very nice and helpful.
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June 2023 by Hayley Wise
We moved off of Hwy 154 in November 2020 and have nothing, but great things to say about our sweet Mail Carrier, Shannon! On rainy days, if we have a package being delivered, she will take the time to put it in a plastic bag. This has even happened on days when rain was expected, but never came. She alerts me, if there is a lot of mail in our mailbox that I haven't gotten in a couple of days, by raising our flag. And nothing has ever been creased or jammed into our mailbox. The USPS, and Quitman, should be proud to have a conscientious and hard-worker like Shannon! I know we're tickled to have her as our Mail Carrier!!
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May 2023 by Suny Warden
The staff is friendly and so patient. The obstacles they deal with, it's a miracle they're not all crazy.
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May 2023 by dominique berry
Staff was excellent! I’ve witnessed them deal with the worst customers and still remain very professional
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February 2023 by Kathy “Kathy Newman” Foster
Im in process of moving to my property I Holiday village, We put up a new mailbox that's easily accessible and my mail is all rerouted to there> The lady sent back my mail and refused me my mail!! She takes it upon herself to make a wrongful decision to refuse me my mail!! Why do they allow this behavior?????
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January 2023 by Laura Rogers
I went into mail a package and as always the folks that work there are polite and respectful! You sure can't beat that nowadays. Thank you Quitman postal workers for all that you do!
