-
July 2023 by Taylor Francom
Fast service. Low prices.
-
March 2022 by Steve Hendricks
DO NOT give this place your business. I Ignored the poor reviews here and that was a big mistake.I am a pilot on Randolph who took three shirts there to get dry cleaned - 1 of them a brand new white shirt for use for an airline Interview the day after pickup.I noticed when I picked up the shirts that the white shirt actually looked worse than when I dropped it off. It was completely wrinkled, didn't look bright white, and the worse part was there were black pen marks on the collar.I showed it to the front desk woman and she offered a credit. I told her my interview was the next afternoon, and I have zero confidence they will fix this because they have already potentially ruined a $150 shirt.I told her I'd dispute the charges because she wouldn't give me a discount. The woman then offered me a "partial discount." She stated she'd only give me a partial discount because the shirt was washed.This woman does not understand what she is selling. She is selling cleaned and pressed shirts. The customer doesn't care how it gets that way, the only thing that matters is the shirt is cleaned and pressed. Only offering a partial refund because the cleaners did a horrendous job "cleaning," ie ruining an expensive shirt I planned to use for an airline pilot interview, is incredibly poor customer service.Do yourself a favor a go somewhere off base. There are plenty great business who care about doing a good job and customer service, unlike this place.
-
March 2022 by Jack Adams
I won’t go into detail of my experience, but I will say that the company staff lacks ownership in mistakes and not necessarily customer focused. I’m not expecting premium service but when a mistake is made sometimes is just best to accept without excuse and express is some form appreciation for your customers’ business
-
March 2020 by Reggie King
All the ladies are friendly and helpful, they always remember your name. FANTASTIC...
