The Randolph AFB Main Exchange is a popular shopping destination for the local community. This location offers a wide variety of products, including high-quality firearms at reasonable prices. While the store has most of the essentials, some items like gardening and furniture are available at a separate location. The exchange also features various concessionaires in the outer hall, offering services such as eyewear, beauty, vitamins, and a Starbucks café. Customers have provided mixed reviews about the exchange. Some praise the outstanding service of employees like Lupita, the perfume representative, who went above and beyond to assist with last-minute gift shopping. Others, however, have found the customer service and product prices to be lacking, with some employees described as rude, particularly the Filipino women working there. Despite these concerns, the exchange is generally well-received, with a great selection of products and a food court for those who get hungry. The facility has also undergone recent upgrades, which have been appreciated by the community. Overall, the Randolph AFB Main Exchange provides a convenient shopping experience, with a mix of positive and negative feedback from customers.
