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February 2024 by Anthony Crouch
Very Friendly.
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February 2024 by Jade Contreras
Management handled my issue swiftly and professionally and I am extremely happy with the outcome. I would recommend this AutoZone to others.
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February 2024 by Aimen Adawi
Best service best warranty and they have what I need
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February 2024 by Kelli Jenkins
I had to go into the store and get a bulb replaced this morning on my car. Not only did the gentleman greet as I entered the store he was professional and carring and he also came to my car and replaced the bulb for me. Thank you sir for your kindness.
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February 2024 by Jessica
I called to the store today and Freddy answered and helped me over the phone told me to come in and he would help me even more. I went to Autozone tonight and Freddy Flores went above and beyond helping me and giving me information to help me with my car. He even helped me with my filter. Amazing customer service ? Go see Freddy!!!
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February 2024 by Cory Allen
Last time I went to get a headlight I asked for help getting a clip off because I have trouble with my grip strength sometimes. The man proceeded to not hand me back my bulb until after he had disrespectfully walked me through the selection process (made a comment about how I probably wanted the cheapest), charged me extra for a packet of "bulb grease" without asking, and installed it with a small amount of the entirely unnecessary pack of grease that he proceeded to then keep without saying anything.
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February 2024 by Sassysag72
Great staff w/ exceptional customer service
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January 2024 by Lalo P.
I needed wipers and brakes for my car. Eric the store manager took care of me and was very helpful. I was in and out the store in less than 5 minutes
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January 2024 by Tristan Mendez
Staff is always friendly
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December 2023 by Sergio Moreno
Excellent service
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November 2023 by The Salty Dawg
Awesome, pepole are nice, and service is fast
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October 2023 by Dan Tumey
My experience at the Red Oak location was terrible. I asked to speak to the manager and he was very unhelpful and rude. I returned the part with a lifetime warranty and they were rude and refused to replace the warranty part. I have shopped here for years but will use OReilys from now on.
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October 2023 by Cherry Channon
Very good service,had a battery installed very fast.
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September 2023 by Mary Minter
Hubby sent me to pick up a part. The guys were so nice and professionally. They made sure the part was correct that was shipped to the store and I thought that was pretty great service, as they could have just given it to me.
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September 2023 by Nikki Kruz
My experience at the Red Oak store on Ovilla Rd. was terrible at this AutoZone. I don’t remember the guys name, but he is a tall, older, black guy, who wears glasses and has a gray beard. I came in, looking for a particular item, and he was not friendly at all, and I asked a question, and I got a very short answer. If you do not want to work in customer service, then find another job. If you do not have the patience to deal with the customers, then find another job. I don’t work at AutoZone, so I should not have to come in and feel rushed or feel like there’s a problem if I have to ask questions. He needs to go through a customer service training ASAP. The worst experience ever.