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December 2023 by MN Love
The teller didn't ask me how I'd like my money, as far as $20s, $10s, or $5 bills. I didn't have time to say anything because I was in a bit of a rush.
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September 2023 by Sergio Moreno
Very good excellent service
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April 2023 by Blas Arana
I do not recommend this Red Oak bank. I had a bad experience with Mrs. Valeria Batres as a client. I will close my account in this bank
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September 2022 by Jimmy Nunez
Bank is not up to date with how the world works apparently they like to charge $34 for every time PayPal wants to move money around. Screw the lies here and take your business elsewhere.EDIT: I made a claim at the branch and got my money within a week. People here are great and help you resolve anything as quick as possible.
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August 2022 by Lane Walker
Great service, good staff, hardest working impo.
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April 2022 by Vangades Chew
I've been banking with First Convenience Bank for years now and not only have they provided excellent customer service in the local branches but, as a Practice Representative for Comfort Rehab Chiropractic Cedar Hill TX, they are very proactive with showing support towards other local businesses. Thank you Branch Manager Valeria Batres!
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January 2022 by Mickie Aguilar
Not helpful,rude staff and outrageous fees. Do not recommend this bank
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August 2021 by Cameron Benson
Worst bank in red oak. They always have an excuse why you cant take off a large amount of money. But they have no problem when you put a large amount in. I DO NOT recommend this bank.
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April 2021 by Rafael Pena
Opened a new account, very friendly, and helpful. They have options I haven't heard of. Car loans, and other stuff, it's all free to see if you qualify.
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November 2020 by Michael
This is a second chance bank so don't expect it to be like other banks however, I've been banking here almost since this branch opened and have had zero issues. I'm always helped quickly, the staff has always been courteous, and what I need done is done quick. Honestly I think some of these one star reviews are from rude people who treat the staff poorly or others that don't understand that this bank has differing policies due to being a second chance bank.
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September 2020 by Paula Dayter
I love the people at this bank! Always friendly and helpful. My husband and I have been banking with them for many years and I wouldn't think of going elsewhere. Good job!
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July 2020 by BRYAN BRAY
Trashy unprofessional service
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April 2020 by Sheila Criswell
They cancelled my debit card saying my card number was compromised, which they did good with that however when my new card came they somehow turned off my new card and wouldn't send me another one unless I knew my online information and I didnt so I couldnt get a new card. So i closed my account.
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October 2019 by Cynthia Hancock
If you are closed don't help a Wal-Mart employee, roght after you tell another customer you are closed and to come back tomorrow.
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August 2019 by Rachel Surles
Great bank and employees. Love their hours are super convenient!