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March 2024 by Henrietta Hill
Plenty of space to study or read, or whatever! Coffee was not correct as ordered, but barista corrected it.
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March 2024 by Belinda Ross
Coffee was great!
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February 2024 by Khrystyne Garner
Drive thru lady was rude was trying to tell her she gave us both drinks and she started arguing that no only one is out. So I hold up both to show her and she gets rude and was like then you can go. I’m like I’m sorry for the confusion.
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February 2024 by Connie Mederos
Service is so bad and my orders are always wrong and they get an attitude when you let them know it’s wrong. And they still don’t make it right the second round. Hello, I am paying $12 for an ice caffe mocha please get it right.
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January 2024 by Branden Vineyard
Waited almost 30 minutes for an order. I waited patiently, and finally went to the counter and they just had it sitting on a separate table in the back instead of setting it out front like normal.
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January 2024 by Paul Po Ching
Horrible customer service, my drink was forgotten. I go back to get it, and was accused of trying to get a free drink!???? Really, and I go there regularly!! The disrespect!!
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January 2024 by Natalia Johnson
If I could give them a zero I would for service because customer service is non existent at this place. The way I’ve overheard them talk about customers on the inside to the rudeness in the drive through is ridiculous. The wait times are completely off so don’t go by that if you order ahead might as well order it there and attempt to wait. To be as busy as they are and the only Starbucks location in Red Oak it requires patience and none of the people that work there have it along with manners. Don’t bother saying thank you because you won’t get a you’re welcome. The fact I said thank you twice and got back silence then a nod of the head is ridiculous if you don’t know how to be polite in a drive through you need to get out the window. Let’s start with the fact I order not only DoorDash but mobile orders at about $30 a day as well and sometimes twice a day during the week and the bacon on my sandwiches are never done. The drinks hardly have all the ingredients consistently so with all that said I’m going to take it as a sign to keep my money in my pocket and put this habit of going here away! Today will be my absolutely last day spending money at this location do better.
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January 2024 by nikkilove relaxencleanse
Wow, from out of town on business came to get a nice morning coffee and breakfast the customer service here is unbelievably rude, they will get your day started all wrong if you don’t want to be at work and are going to have a bad attitude please don’t come. Respect others at most even if your going to have a bad attitude will not be returning.
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January 2024 by Natalia J.
If I could give them a zero I would for service because customer service is non existent at this place. The way I've overheard them talk about customers on the inside to the rudeness in the drive through is ridiculous. The wait times are completely off so don't go by that if you order ahead might as well order it there and attempt to wait. To be as busy as they are and the only Starbucks location in Red Oak it requires patience and none of the people that work there have it along with manners. Don't bother saying thank you because you won't get a you're welcome. The fact I said thank you twice and got back silence then a nod of the head is ridiculous if you don't know how to be polite in a drive through you need to get out the window. Let's start with the fact I order not only DoorDash but mobile orders at about $30 a day as well and sometimes twice a day during the week and the bacon on my sandwiches are never done. The drinks hardly have all the ingredients consistently so with all that said I'm going to take it as a sign to keep my money in my pocket and put this habit of going here away! Today will be my absolutely last day spending money at this location do better.
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January 2024 by Hungry Sparrow
This starbyis in point , we stopped 2x and both time. The coffee was great. I found a maple chicken sandwich that I never had before . It waatsiSuper
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January 2024 by Ashlie Tellis
Our Frappuccinos are never made right. No matter what the Frappuccino taste like a $8 PLAIN blended ice with a little milk added. Workers have been rude or not friendly. Waut tines are always insane. This is the only location in this city. I will be driving to the next city from here on out. DON'T WASTE YOUR TIME OR MONEY.
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December 2023 by Chris Newton
Ordered 2 lattes and took 20 minutes. Service was horrible. We usually don't go to Starbucks, but it was the only latte place we could find.
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December 2023 by sheila lemon
I ordered at 9:35 online. I arrived at 9:40. The status of my 1 drink is “ready at 9:55.” What’s happening with your app and your service?
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December 2023 by Nur T.
On December 24, at 1.55, I entered this shop and just wanted a coffee and a croissant. Unfortunately, even though I waited for 20 minutes, the products were still not prepared. When I told them that my waiting time was getting longer, they acted very indifferently as if they didn't hear me. I couldn't get an answer to my questions for minutes. The three people in the shop at that moment, 1 male and 2 females, did not help me. It was an incredibly dirty, neglected shop. There was no cleaning done. I will definitely complain. You must return my money to me. I have never encountered such bad and sullen service. I am very sorry and very angry. I'm leaving the shop right now without purchasing the products.
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December 2023 by Vinh Trieu
Super slow and can barely hear the guy taking your order through drive through plus they run out of certain ingredients by noon to make
