August 2020 by Gilberto V.
The strangest HEB in the chain of HEB stores across Texas. Nestled in the heart of Refugio, Texas the only thing that saves me from giving them 2 Stars happens to be the friendliness of their staff. Otherwise, the restrooms in this HEB are absolutely horrid - I have seen trucker restrooms a hundred miles outside of El Paso look and smell better than these. It is as if they just don't care about the bathrooms at this HEB. Selection is quite limited in the store - though they hit the high notes, they lack depth and breadth of selection. To wit, the HEB sparkling water (which usually has its own aisle in your average HEB store) was hard to find - placed on the bottom of a shelf along a neglected wall of the south side of the store as if to say "Sparkling water? This is a small town, we don't need no fancy sparkling water!!!" Lots of empty, unused square feet of selling space upon immediate entry on the right along the north wall, which is odd because this appears to be the rotating / seasonal area and instead they stuff it with t-shirts and other odd sundries that seem to have no natural place here. Likewise, when you first enter, whomever manages this HEB has no knowledge of proper merchandising because there is nothing warm or inviting when you walk in. On this occasion, it was clunky ugly glassware that I found on the shelves that looked like something a soccer mom from the Midwest would find cute and "very Western looking" and not at all appealing. Overall, the staff is extremely friendly, minus the kid outside who was supposed to be disinfecting carts due to COVID but was apparently on TikTok or Facebook goofing off. That being said, great staff saved this HEB from getting two stars. The bathrooms at the HEB in Refugio, Texas, however.... gets a negative 10 stars. If I could just rank the bathrooms.... Negative Ten Stars