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February 2024 by Hunter Tompkins
Only doing one star because negative three stars isn’t an option. Place is dirty, cluttered, and the white hair older cashier hates her life and is extremely rude. Someone needs to tell her if she hates the job that much then just leave. I’d be embarrassed if I was in charge of this store honestly.
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January 2024 by Mireya Lara (Reya)
The selection here is SO cute! I used to go to one of off Western Center because it's closer to where I lived at the time, and I swear, they didn't have even HALF the things this one does! Highly, highly, HIGHLY recommend!Ps. We just got the CUTEST measuring cup ever!!
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June 2023 by M
Not incredibly impressed with this Dollar General. The place is a mess, boxes, items laid and places sporadically all over the building in places they definitely shouldn’t be including hallways blocking exits.My main concern is the lack of sympathy or compassion for absolutely anyone who walks through their doors. I ask a simple question of “where is the juice” and the look of total frustration and annoyance I get is unbelievable. She lead me to the direction of the juice and then walked away. I then go to check out, I am a bit confused because I see a cash register lady standing in front of the register but it looks to be a self check out. I have to mention, I am holding a 30 pound toddler, all of my items and a shopping basket(not a buggy). I’m trying to check out and clearly struggling to hold my child, my belongings and trying to check out/scan my stuff. I did happen to miss one very small item and she made sure to make me aware I left this in my basket.Not once did she asked to help me, ask to help me scan my items, nothing… I’m not asking for them to shop for me, load my buggy and then take it home. I’m really asking for them to do the bare minimum and if they see someone in need to help. Her job is to stand while hovering over a self checkout?? A simple “can I help you scan your items” would’ve been wonderful but Dollar General in Rhome can’t even do that. Do better Dollar General.For better service and a kind helping hand. Please travel just 1 exit up the road “Justin Exit” and you will find a fantastic, clean and friendly dollar general who would be happy to lend a helping hand.
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June 2023 by Marie M
I didn’t realize these people policed the handicap spaces when veterans clearly have “DV” on their license plate. You people should be ashamed of yourselves!
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May 2023 by Megan Wright
Not incredibly impressed with this Dollar General. The place is a mess, boxes, items laid and places sporadically all over the building in places they definitely shouldn’t be including hallways blocking exits.My main concern is the lack of sympathy or compassion for absolutely anyone who walks through their doors. I ask a simple question of “where is the juice” and the look of total frustration and annoyance I get is unbelievable. She lead me to the direction of the juice and then walked away. I then go to check out, I am a bit confused because I see a cash register lady standing in front of the register but it looks to be a self check out. I have to mention, I am holding a 30 pound toddler, all of my items and a shopping basket(not a buggy). I’m trying to check out and clearly struggling to hold my child, my belongings and trying to check out/scan my stuff. I did happen to miss one very small item and she made sure to make me aware I left this in my basket.Not once did she asked to help me, ask to help me scan my items, nothing… I’m not asking for them to shop for me, load my buggy and then take it home. I’m really asking for them to do the bare minimum and if they see someone in need to help. Her job is to stand while hovering over a self checkout?? A simple “can I help you scan your items” would’ve been wonderful but Dollar General in Rhome can’t even do that. Do better Dollar General.For better service and a kind helping hand. Please travel just 1 exit up the road “Justin Exit” and you will find a fantastic, clean and friendly dollar general who would be happy to lend a helping hand.
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May 2023 by Meggsterr
Not incredibly impressed with this Dollar General. The place is a mess, boxes, items laid and places sporadically all over the building in places they definitely shouldn’t be including hallways blocking exits.My main concern is the lack of sympathy or compassion for absolutely anyone who walks through their doors. I ask a simple question of “where is the juice” and the look of total frustration and annoyance I get is unbelievable. She lead me to the direction of the juice and then walked away. I then go to check out, I am a bit confused because I see a cash register lady standing in front of the register but it looks to be a self check out. I have to mention, I am holding a 30 pound toddler, all of my items and a shopping basket(not a buggy). I’m trying to check out and clearly struggling to hold my child, my belongings and trying to check out/scan my stuff. I did happen to miss one very small item and she made sure to make me aware I left this in my basket.Not once did she asked to help me, ask to help me scan my items, nothing… I’m not asking for them to shop for me, load my buggy and then take it home. I’m really asking for them to do the bare minimum and if they see someone in need to help. Her job is to stand while hovering over a self checkout?? A simple “can I help you scan your items” would’ve been wonderful but Dollar General in Rhome can’t even do that. Do better Dollar General.For better service and a kind helping hand. Please travel just 1 exit up the road “Justin Exit” and you will find a fantastic, clean and friendly dollar general who would be happy to lend a helping hand.
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March 2023 by Sarah Vaughn
Sat at the register for 10 minutes waiting for an employee. Had to yell across the store to get help then she told me that corporate is making them clean the store with only two people. Not sure how that pertains to the customers and why you leave your counter unattended for that long. Possibility of being able to get robbed is super high. Get it together guys
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December 2022 by Ricky Wright
It was a very good experience people were friendly
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November 2022 by Kristina H
This location has most anything you need, great stock too! Prices are ok, a little high but they do have an ap if you download coupons to help.Today I needed hamburger buns and readymade coffee. I found both easily! Coffee selection was abundant, I went with International Delight for hubby’s road trip. I also found snacks for the road trip, again prices were okay. Better than gas station though, and it saved me an extra trip to Walmart. I can’t really complain.The cashier was super friendly and sweet, great customer service. There is one self checkout lane which I didn’t realize until someone behind me in line asked if they could go ahead and use it. I told them sure!Great place to stop!
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November 2022 by joe shmoe
Most of these stores make you do self checkout yet there system is not setup for in store coupons. Can sit there in self checkout and request the “help” button but no one comes. Pretty ridiculous.
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October 2022 by Kristina H.
This location has most anything you need, great stock too! Prices are ok, a little high but they do have an ap if you download coupons to help. Today I needed hamburger buns and readymade coffee. I found both easily! Coffee selection was abundant, I went with International Delight for hubby's road trip. I also found snacks for the road trip, again prices were okay. Better than gas station though, and it saved me an extra trip to Walmart. I can't really complain. The cashier was super friendly and sweet, great customer service. There is one self checkout lane which I didn't realize until someone behind me in line asked if they could go ahead and use it. I told them sure! Great place to stop if you just need some fill-in items.
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September 2022 by Diana Torres
I got a bag of ice from the self checkout and had the rudest experience with an older woman. I stood there waiting for her to finish with a customer then when she asked to help me. I told her I needed ice from the locked chest and she responded very condescending. I was nothing but respectful and didn’t deserve that type of response. I understand people go through bad days but you shouldn’t take it out on the customer. It was very racially motivated as she spoke to the white customer nicely. I shop here because it’s local but won’t be returning.
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July 2021 by Summer
Called to ask if they had found a wallet and the lady that answered said “uhhh hold on” I waited on the call for an hour & she never answered, I hung up the phone and I called multiple times but it sound busy they are soo unprofessional!!
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May 2021 by Donna Easter
We lived here last year i shop at yalls business regular basis never having issues this mth we move back to my surprise went into a nightmare .1st my husband bought 2 things of ?that when he got back we notice was molded salads i notice was already turning bad 3 days in a row i went to get just stain remover for clothes was giving every excuse why there was none on shelf angela even try saying there was a shortage after she told me that truck was not unloaded yet im a truck driver wife who just so happen to deliver to alot general dollar stores i know when truck deliver and its always truck just got here shelves and some of frozen foods have been completely not kept stocked very disappointed i even try talking to 1 employee which ended up veery rude turn walk away no loss but horrible horrible customer service J S anyway went into store again last night the women who was working with a young man Jonathan she rung me up 1st i had to get my brother things ok she had in fact bandana on her head was very very rude so much got me so upset i payed had to walk outside told my husband what was going on i gather myself back together lol believe r not i get along with everybody i dont hate nor judge nor do i know a stranger ive work at lil jobs like thes ones work at here and if they dp not like job i come take ur job show r train these workers great customer service its not just ringing people up no its call kindness going out of yourway to help who helps makes there paychecks as i didnt have to go very far to get my stain remover lol no shortages were i went i told the store were i went sadly they was not shocked as they say alot of yalls workers hate job and r very rude another thing trust me ive done this to to make customers happy goes back to customer service and the great personality i was bless with lol we choose to do business at yalls store ok if yall speed up just a lil bit offer customers if they like for you to tie there bags so customers like myself i drive a hemi dodge xlt limited edition but doing r helping everyone i could when i did work doing hair all my life i started losing usage in my hands but Jonathan hey speed up just a lil no one was behind m.e i needed help tying my bags so things wouldnt go all over my truck even after i ask for you help u stood there after u over pack my bag looking like that was way to much wow ive also been managers to nobody was behind me i had a case of water now me of course my favorite saying u got time to lean u got time to clean u could of even judst offer to help a woman load water in my truck u stood there saw my disable plake i un loaded my lil stuff you nor the bandana women had customers yall im sure was discussing me lol no loss but maybe yall dont need to work ill get better in next 6 mts to go back to work im sure the owner of store would love to have people like myself i could even right now do circles around you kids have even there r sleepy r whatever but i did not appreciate being disrespected like last night mistreated but u see how fast words about a business can get around now we have reviews now which i love love were out here fpr business i guess i continue. To do business were im treated half way with a lil respect all yall jobs can be taken away replace with people who love there job customers come always 1st store is very very disorganized very disappointed in store and employees last year it was ok i fill sorry for general manger r owner what embarrassment on them just remember yall can be replace wih people who wont to work just saying anyway good luck maybe manager r owner will read and jump on this not a very good impression please also i repeat stop cramming bags really wow !!! I WILL CONTINUE TO SHOP AT GENERAL DOLLAR I GUESS WITH RHOME SO SMALL THEY THINK THEY CAN ACT THIS KIND OF BEHAVIOR !!!!SO SAD FOR YALL PLEASE GET IT TOGETHER USE TO BE MY FAVORITE STORE TO IN FACT DONT KNOW WHAT HAPPENED ????GOD BLESS AGAIN JUST TRYING TO HELP OUT IM A VERY HONEST BLUNT PERSON THAT DONT BEAT AROUND D THE BUSH THANK YALL Feb 11th 2021. DONNA
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April 2021 by Mark Null
Conveniently located and surprisingly has just about anything you need in a pinch including fresh vegetables!
