H&R Block offers expert tax services to help clients manage their tax needs and maximize refunds. Customers can schedule appointments at local offices or utilize the Digital Drop-Off service to work with tax professionals from home. The team prioritizes client well-being by deep cleaning offices, disinfecting high-touch areas, and maintaining social distancing. Clients have praised the Rhome location for its knowledgeable and friendly staff. Many have experienced efficient service, with returns started within 24 hours of document submission. Tax professionals, such as Shelly, are recognized for their kindness and professionalism. The staff, including Teri and LaNisha, is commended for their attentiveness and support, especially in navigating complex tax situations, such as out-of-state filings. Overall, clients express satisfaction with the service and indicate they plan to return for future tax needs.
We had done major life changes and wanted to work with a tax professional to ensure that things were done right. We scheduled our appointment online and uploaded our documents, our return was started within 24-hours and completed shortly after that. We asked to sign in-person and that wasn’t a problem at all.
April 2024
Shelly was very kind and professional and super knowledgeable. I definitely recommend her as your tax professional and this location in Rhome was great and everyone was super friendly.
January 2024
Terri Henson is an amazing person. I have known her for years. I will continue coming back as long as Terri is there!
