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March 2024 by Mark Reaser
If your coming in from north bound and want to continue south bound, do not bother stopping. This pilot will eat up more time on your DOT clock for a fuel stop. They do not have an exit out the back to return to the 287. Which they should. Instead, you have to go 2+ miles back north, make a left into the median. And a dangerous Left to head back south. Not Good for 18 wheels and a heavily traveled highway.
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February 2024 by Zachariah Gearhart
I thought this place was brand new, apparently its been open 4 years. Im an OTR driver and I've got to say this place is IMMACULATE! The staff is great and I want to give a shout out to Anthony for being super helpful. LISTEN UP PILOT!!! All your location's should be like this location.
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February 2024 by thomas martinez
This place was nice for Us drivers until Greed got a hold of Management? Now Hardly Any Free parking. We truck Owners Are Not Making A Killing unlike Pilot and Flying J Owners. Sad All these corporate Owners Forget Who made them so RICH. Also, was parked by scale they made me move 4 hours later there was 5 trucks or more. Very infuriating.
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February 2024 by John
Half the pumps don’t have DEF
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January 2024 by Hongduk Kim
Crazy customer serviceDrity restroom rude employee
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December 2023 by Ken Markovits
Clean store. Ordered a 7 piece hot wing and only got 5. Was charged for a 7 piece combo and a separate charger for the potato wedges. Washing machine took my quarters but didn't register them. Manager gave me my money back.
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October 2023 by Matt Childress
Very clean through & through from the restrooms to the showers to the diesel lanes. Had a nice & clean lounge to catch up on some news with all the craziness happening in the world. Go see Holly, she’ll be keeping the store clean & up to par, inside & out.
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October 2023 by Jennie Smith
Apparently the store doesn't use huge enough signs that distinguish which bathroom is for what gender cause a guy walked right into the women's restroom and a lady informed him that he was in the women's restroom- the guy claimed he didn't know. He leaves and comes back & tells a lady that he needed to go and she told him about the far stall (the one I was in) being in use but sees no problem with him being in there.For him to claim he didn't know he was in the women's restroom when all the signs were there (no urinals are in the women's restroom and the women's signs are there)- it sends red flags. What makes it worse is that all management did basically was offer an apology. While I get that its all they can do, it doesn't help make things safe.
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October 2023 by Donnie Chester
I'm a truck driver and I like everything they do for us drivers. The reward points are outstanding. They also give out free items as well. The staff are very nice and friendly ?
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August 2023 by julian mora
Anne in Food service is really good she hook it up with a pull pork sandwich and wedges it’s really good
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August 2023 by Adler Muscles Lacroix
8/10/2023 it is 2:42 pm I just took my shower in this pilot very Clean and neat ? ?? ? ?? ????????????5 stars?
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August 2023 by Thelma Thompson
The store was very clean and staff extremely helpful and friendly!! We have been traveling for 2 days and it was so nice to go into a restroom that looked and smelled clean!! Thank you Pilot Travel Center in Rhome, Texas for a pleasant experience during a stressful day.!!
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August 2023 by Amanda Lindemuth
Always has great restrooms. They have water fill for RV. They have washer and dryer facilities. The washer and dryer has room for improvement. The staff is great about assistance if you have any problems.
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August 2023 by Jos sa
The whole team. The whole staff hear this. Yall rock yall are the best pilot. Good team that works together. Above and beyond with customer service. Showers always clean. Restroom always clean
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July 2023 by DJ Jones
By far the cleanest Pilot. Staff was also super nice! Very impressed. Plenty of grass in the back for truckers to walk their poochies, as well. Two entrances/exits for truckers so they dont have to back track. Again, really impressed that this is a Pilot.