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April 2024 by Nur Smiler
so we went to this bank for open account. i dont remember her name exactly but she is so sweet. she helped a lot . thankyou guys for everything. also manager was so kind ? our home is far but we will come again and again. ?
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March 2024 by sahar rahdar
We recently visited there and it was really helpful and awesome costumer service
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December 2023 by Bernard Gorham II
Newly renovated. Friendly and helpful staff. Good customer service.
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December 2023 by Ejegayehu Bedada
I had appt. at 12 pm and I arrived at 1150 hr. and waiting for 30 minutes. What is the use to make appt. and still waiting for 30 minutes. And one of the employees said I can help you when I finished the ppl. The one she is seeing ppl with appt. was busy. The rest of them went out lunch. The manager came in and said, he will find someone to help me. But he didn't. He still waiting the other employee to finish with the customer. If 12 pm -1 pm is their lunch time why they opened for scheduling. And if I make appt. why I am still waiting that long. It is not walk in. And time is money. I am not sitting there listening nonsense Bank of America commercial. I have work to do just like them. This is not Good Customer service. Very disappointing
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September 2023 by Nahrain Toma
someone came yesterday while I was waiting to cash my husband check and someone was disrespectful with the teller start screaming at the lady and called the manager but the manger did nothing while the bad guy was cursing the women (teller) I felt bad about her even if you have problems but you don't have to be rude with women.
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July 2023 by Kissima Djimiga
It’s the worst Bank of America I have visited.there is no one to serve you.
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April 2023 by Chaplin
I understand the bad reviews because in the past this location was forever shut down where the lobby is concerned (outside ATM only most of the time) but I've been pleasantly surprised lately. Now, they're always staffed (well, where banking hours are concerned) and very professional. I was just helped by Ramone, who went above and beyond. He saved me the headache of opening an estate account (long story) in large part because I have been a member in good standing for many years and he helped get my check deposited (without having to open a separate estate account which incurs fees, hoops and headaches). He even helped me after hours. Very cool guy and I'm happy to say this location is now a 5 star branch again. Thanks Ramone and BofA mgmt. I still am not a fan of banks in general, but since we have to use them I'm happy with the service now available at my local BofA.
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March 2023 by Amir Sad
Supervisor/Manager not on site and they can't serve you! Zero star
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February 2023 by Hoàng Minh
They locked my account so that i cannot send or wire money to anyone, they trying to hold my money. Worst bank ever
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February 2023 by Amir Sadeghian
Supervisor/Manager not on site and they can't service you! Zero star
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January 2023 by Raman G
No atm
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August 2022 by Noah Kassa (Jambo)
They are unprofessional
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May 2022 by Dude Dallas
Ah Bank of America. You never disappoint me. Whether it's 20 people in line and one cashier or...as in the pic I posted, an ATM lane that says "closed"....when in fact it's open and working. Yeah.....if the ATM works maybe change the sign to oh idk...."open"?
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February 2022 by Lakayra Green
This is so unprofessional peoples pulling up no one available I caught the bus up here twice no one cause on the website it's lobby open only wow really
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December 2021 by Linda Lam
I hope they close this location, there are no bank tellers here (permanently) and it’s such a waste of time to drive to this bank only to find that out on arrival.