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February 2025 by Alfonso and Nisha
After having an eternal struggle trying to pay my credit card bill, Marisol was my night in shining armor that helped me out out of this bind. Marisol is an absolute godsend. Thank you so much for your help. You are the best.
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January 2025 by Brittney Anderson
The atmosphere here is kind and supportive. Brian and Johnny are always eager to help. Also, the manager, Karen, has gone above and beyond to help us manage our small business banking and navigate the best options available. This is our preferred branch!
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January 2025 by walter mazariegos
Not good at all
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January 2025 by Noriko Cooper
Worst bank ever. I would avoid this one.
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October 2024 by SYED ALI
This bank is near to my home with great people like MR ISSA, who is always smiling and has great customer service. But on 10/10/2024 around 12 noon when I visited the bank for a deposit there was a black lady at the front desk for some reason she didn't like me and my wife who wear Abaya(muslim dress for women).
While leaving the bank after the deposit, she greeted a person who was ahead of us, and when we were leaving, I said bye, and she turned her face away which was shocking as per my experience the bank staff are very professional and and had great customer service. You need to teach your employees not to bring their personal hatred towards anyone based on race at the workplace. I am very disappointed after the experience, but I really like all the other staff members.
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October 2024 by omar cerda
Horrible customer service, everyone with long face, they are always understaffed.
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August 2024 by A. I
Thank u Johnny. Great 😊 service
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April 2024 by Paris Sauce
Counter women was very nice. Helped me fill out a check deposit.
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March 2024 by Juliesa Hernandez
If you can avoid this bank do that. HORRIBLE customer service. Tidia got upset because I asked if needed a deposit slip because a lot of locations have updated there tech and do all task with tablets.She started saying you people wasn’t sure if it was a racial slur or she meant my type of work. (Which is property management) either way I called her attention to her rude comment and she continued rolling eyes and honestly rude comments. Saying I don’t understand ? Ive been depositing at banks for years never encountered such a rude personnel. She’s a nice looking girl but ugly attitude. Came to the bank manager Juan to complete my deposit (which was done a tablet) and he had the same type of attitude. Came and said yeah I already talked about it to her but how if hadn’t even complained yet. Then brushed off what I told him and said that you people just don’t understand. Again I don’t know what you people is meant to be. But if you don’t want to be treated unfairly don’t go here. They obviously have a TYPE of people they can only attend to with manners.
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December 2023 by MIGUEL ANGEL RAYAS DE LA MORA
More than 5 years of using the services of this branch,Very professional, fast, above all grateful to Miss Mary for her efficiency
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November 2023 by Matthew Anich
I made an appointment online to meet with an associate at 1:30, I was not seen until after 2. There was very people in the lobby and none in the cubicles. While I was waiting manager came up and asked what I was there to discuss. Even with few people around I do not feel it is appropriate to have a financial discussion while in a public setting.
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September 2023 by Алена Глушко
Thanks Anthony Miknavich for help with opening new account. Very easygoing Russian speaking manager, very qualified, ready to help with whatever you may need.
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July 2023 by Meena Saini
We needed to wire money, and were told that they don't have banker.
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April 2023 by Google User
Attempted to withdraw $100 from the ATM. It dispensed 2 $20 bills ($40), but gave me a receipt for $100. Went home and checked my account online. BOA show 2 transactions totalling $160, yet I received only $40, and a receipt for only 1 transaction. USE THESE ATMS WITH CAUTION IF YOUR FUNDS ARE TIGHT
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April 2023 by Kara Culver
They very kind and helpful whatever you need your help. I really love those people they are outstanding on everything.
