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August 2022 by Google user
I was very pleased by the customer service at this bank. Every single person gave me perfect directions and helped me to solve my problems. I thank them all for good services at this branch. ???
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June 2022 by Mahmoud Salehi Pamenari (Max)
I was very pleased by the customer service at this bank. Every single person gave me perfect directions and helped me to solve my problems. I thank them all for good services at this branch. ???
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May 2022 by Christy Z.
The worst experience ever. They are unable to keep appointments, they have no respect for peoples schedule or life. It is unfortunate that I will have to keep this account for right now, because this is an inherited account.
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February 2020 by Monica R.
DO NOT USE ATMS AT THIS LOCATION! I had one eat nearly $2000 without dispensing a receipt. I filed a claim with BoA and that was recently resolved. Today, I go to a different machine at the same location to make a deposit (I had groceries in the car so I couldn't run in) and this machine ate $1000 without a receipt. Now I've had to file a second claim and my money won't be in my account until tomorrow. I've been depositing via ATM for years without occurrence. This location obviously doesn't take care of their machines. Absolutely ridiculous. Seriously rethinking BoA because of this and I've been with them for nearly 20 years.
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February 2020 by Ali M.
Worst customer service, they do not even answer their phone calls.they need to work better. I am closing the account tomorrow. I have a restaurant and my money has not being transferred to my account for 2 times already. Worst bank to work with!!
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September 2019 by Chris C
Even though I come here for my boss but I am still feel sorry to waste my working time here. Does BOA really has a back up plan to respect its customer’s time?? I saw many bankers going around but only one lady working on the counter. I can tell you the line is still increasing. Where the manager goes?
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March 2019 by ivan g
Worst Bank of America I been too,lazy manager couldn’t help me at all,had to call customer service too help me.I currently switched banks as of today.Customer service is SUPER POOR.Wouldn’t recommend them to help you if you have a problem
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June 2018 by Bailey U.
really great service. i was helped within 5 minutes of getting there and the guy who helped me, david, was really nice and informative as i was getting my first debit card, showing me how to use the app, the website, and deposit checks in the atm.
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March 2018 by Michelle W.
Friday, lunch hour and they have 1 teller working the desk. The last 3 transactions have been 'over her limit' requiring manager sign-off. There is only 1 manager - who has been on the phone; so 3 ppl are standing around waiting and the line continues to grow. Shame on you BoA for a poor staffing strategy. Why 2 stars versus 1? The teller (Sylvia) was super, super pleasant and apologetic. Excellent customer service skills.
