-
November 2023 by Miloslav Wittlich
Needed to get my key blanks I ordered cut, and they had no issues cutting it for me, I even got to watch! Very nice staff, and are quite knowledgeable of their services.
-
November 2023 by Tong Qi
Just visited the store for replace the Bad battery.. The Plano location already tested and confirmed that battery! But out of stock, and send me to this location, the employee told me he said that battery need to take out and a 24 hour for a test! And he use a very small, no professional one to do a test show me is good battery result….. I think we cannot trust a small brand, the warrantee is nothing! The employee said they are a franchise store, so he don’t wanna do this work for no money! I’m so sad!
-
November 2023 by Scott Luginbill
Outstanding costumer service, went above beyond getting the right key fobs in and programmed, ran into an issue ordering and in programming, but they apologized and took full responsibility and corrected it all quickly and did it all with smiles, friendliness and best price in town. Highly recommend them, they know what they are doing when it comes to key fobs. Skip the high price and rude dealers and go to my new friends at Batteries Plus!
-
November 2023 by Marianne McIntyre
Sudeendra Prahaladhan, owner, and Louie Rodriguez are amazing. I had an issue with my car's battery and they went above and beyond in getting the battery installed. I arrived right before the store closed and they stayed late to take care of it. They were both so courteous and helpful. Excellent customer service!
-
November 2023 by fernando blanco
Do NOT get your phone fixed here. Went to get screen replaced and they replaced my screen with the most delicate and cheapest quality screen possible that will crack and break with the slightest touch. Go somewhere else and save your money.
-
October 2023 by David K.
Got a battery replaced in my iPhone and when I got it back it did not work, took it back next day, they had it all day and finally fixed it but charged me 50 dollars to fix it! So I paid 80 dollars for the battery, they put it in wrong and charged me 50 to repair it!
-
September 2023 by David W.
OMG!!! I came to the Richardson Location on Coit. From the time I arrived to the time I left, both Sudeendra and David acted like above and beyond professionals!!! Smily, they both explained the process how to look for a low beam light for my van, by looking at my licence plate. At this point I was very content. But Sudeendra offered to help to install my light bulb. I was flabbergasted. Should I call my experience a definition how a great customer service is. DEFINITELY!!!I will most definitely return to this location. David.
-
September 2023 by Rikki SuShaun
Great customer service! Sevve really helped me out and pointed me in the right direction for purchase. Great selection and "Key Fob" options! ?
-
August 2023 by Karen Mayfield
Refreshingly wonderful and genuine customer service. Very knowledgeable staff who went above and beyond to make sure I was taken care of. Will definitely go back and will recommend to my family and friends...
-
August 2023 by Karen Hennig
Wonderful and knowledgeable staff that go above and beyond to help the customerIf you ever beed a car key made or a key fob this is where to goExcellent work on both the key and key fob and the prices are so very reasonable
-
August 2023 by Karen H.
Wonderful service and knowledgeable staffThey go above and beyond to help the customerIf you ever need a car key and key fob this is the place to goExcellent work and prices are reasonable
-
July 2023 by Erica Peoples
I had the absolute BEST customer service experience today! I was locked out of my vehicle and needed to get to work. There was only one person working but he still tried his best to come to me. Luckily, I was able to get my key to work. They replaced the battery and everything is all good. Thank you so much, Sudeendra for your excellent customer service!! You have gained a new customer.
-
July 2023 by Phyllis LaVietes
The best of the best! My phone is 4 years old and had been showing signs of battery wear. I first took it to an authorized Samsung phone repair place, but after that place had ordered a replacement battery, I called them to see when it would be in, and they said it was out of stock. So I figured, I've had some really good experiences with Batteries Plus - they have never failed to have a battery I needed - so I would call them. They said yes, they did have that battery on their premises - a genuine Samsung battery, not a knockoff - so I decided to come in and have the repair done there. The nice young man who had originally taken my call said the repair would take 45 minutes. Well, I hardly had time to sit down before the repair was done!! Very expertly, too. They even put on the new Otterbox I had bought (somewhere else) when my old one got worn out. Everyone at this store is very courteous and professional. As for me, like a simpleton, I had not backed up my phone data, but no data at all was lost during the repair. These are the go-to guys if you ever need a battery of any kind or a phone repair done. No problems, no hassles, and I can tell they're cool with dealing with nervous people like me. So glad I chose Batteries Plus for this repair! They totally rock!
-
July 2023 by maureen mann
Easily ordered a new car battery online and scheduled a pickup for the next day with free installation. My car had rusted parts making the installation tricky but staff worked hard to get the old battery out and install the new one. Price was better than any other place in town. Staff were friendly and helpful. Store was clean and welcoming.
-
June 2023 by Mounisha Kannapureddy
Very good service, not business minded glad that we came across this place. They are very happy to help people
