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July 2025 by paul walker
I read a lot of bad reviews about this bank I just joined i have no complaints I deposited my money the bank teller was professional and I didn't have a problem or long wait time like others in there review all I can say is keep up the good work PNC Bank!
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June 2025 by Travis Shafer
Cashed a $2000 check, the teller gave me a fake $50. They had me drive all the way back to the branch and then refused to give me a replacement.
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February 2025 by Terry Allen
They never Return phone calls, nor do they respond to emails.I've been to the office 4 times I'm just getting a simple correction.And it's me done on my account and it's impossible to get someone to respond.
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December 2024 by Erik G
slow service, tellers need more training, greeter needs to get behind the teller window where there’s more than 2 customers waiting. 50% of the time I have to come back and fix one of their issues or mistakes. Please re train employees.
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October 2024 by Carla Williams
I went in to open a dedicated SAVINGS account. The lady didn’t know what it was. Then, she went on to say she has to verify my documents and proof of deposit I’m going to receive. Then, they’ll call me with an appointment to open up an account. I was totally confused. Never have I heard of any bank verifying if you’re getting a deposit before opening an account. Who’s going to verify a transaction like that!? Definitely needs more training or a cheat sheet so she knows what accounts are available and how to get one.
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August 2024 by XaIo Pleasez
Defiantly the worst and slowest PNC I’ve been too, Ginger needs to retire.
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August 2024 by ryan201081
This is the worst bank location I've ever been to. I don't know why they call themselves a bank when they don't even have $900! I wanted to withdraw more than $1000, and the teller told me they only had $800. The problem is that this is not the first time they've told me that. I'm just going to go to another bank next time.
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June 2024 by litzy canaless
After dealing with horrible customer service trying to set up an appointment at their other location in Dallas. I come a few minutes late to my appointment. Both men at the front start making faces like they don’t want to help me and are just ready to go home. The other one chimes in and tells me to reschedule… I explain I can’t because I had to leave work early to even get here. He continues to tell me it’ll take 20 minutes to set up a new account so I look down at my phone and we have almost 30 minutes before close to handle what I need to but nope they refuse and continue to make faces like they don’t want to help me and proceed to sarcastically tell me to have a great day. lol.Thankful for the experience and happy to say I won’t be a pnc banker.
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May 2024 by UrFon iFix
Very polite, kind and helpful.
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March 2024 by Carolina Paredes
Bad customer service
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March 2024 by Kai Miller
Always had a great experience with BBVA Compass. Since PNC took over, everything got so much more difficult and overall worse. It’s hard to cash a check, it was a mess getting a new debit card, the app is hard to navigate and randomly fully shuts down, and everything is ten times the hassle it used to be. The employees are lovely but this new company and their processes are so horrible it’s unbelievable. I actively liked my bank because of how easy it was and now PNC has turned it into a run-around three ring circus from hell. Hate this nightmare clown bank
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February 2024 by Pedro Popoca
They look for errors when cashing the checks and when you withdraw your money, they tell you that the bank no longer has money. I no longer go to that bank. I better went to the Preston bank, why did they send me there and they received me very happy and content?
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August 2023 by Mike Doran
Please change the name of your company to POC.
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July 2023 by Karen Wyse
Worst bank in this city! There is no customer service. Just unconcerned rude tellers and staff.
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July 2023 by Cd Pelana
People behind the counter are super nice I can’t say the same about the assistant manager Ortega very rude person I bet that why they have 2 stars
