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April 2025 by Jonathan Garza
Bad customer service
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March 2025 by نصر بلاش
Jalen the best one in this branch
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January 2025 by Palestinian Elegance
They don’t right Service
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January 2025 by mustafa umit
Be ready to wait 15 min to get answer for simple question. The employer told me I will be with you in second after 20 min someone else answer my question. And the employer was just sitting there without doing nothing
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December 2024 by Rana Hakim
I work in this building and have visited this bank a handful of times, all with great experiences. I went by today and was helped by Sasha who has single-handedly restored my faith in customer service. Her energy was contagious. So funny, sweet, and helpful!
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November 2024 by Nick
Incompetent bankers who are unaware of dealing with business accounts. We were told wrong information by one of the bankers but thankfully we went to another chase branch afterwards who did end up resolving our issue and knew what they were doing. Not coming to this branch anymore.
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October 2024 by Felicia Johnson
The people at the bank are rude! We went to the bank because there were fraudulent charges made on mother's account and someone changed my address that have never stayed at. The supervisor at the counter was rude. She told us to wait for a banker which we never saw! We got there at 4pm and they bypass us and the people standing in the line if they needed help!
I told the guy we were next he he was sorry and stated that he get us after the people he pulled into his office. He also stated that no one told him that we were next. He went to another banker office and asked her to help and that was to no avail! So tried to file a complaint and the lady rude. She brushed me off.
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October 2024 by Matthew Jones
By far the worst experience I’ve ever had. Waited in line for 20 minutes just to be told they wouldn’t cash a chase check because the amount was too much. I would recommend banking anywhere else
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September 2024 by Megan Gray Hering
Be prepared to wait! Appointment or not, always takes forever. This time we called Chase before arriving, and they said it would take 30 min, no mention of an appointment needed. It took an hour and a half with most of that being spent waiting. And, an employee tried to shame me for not having an appointment! Top it off, there were lots of staff not helping customers.
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May 2024 by Aden Monk
Never had a problem here. Good bank and good location with very helpful staff.
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April 2024 by Kadir Akkus
I am so disappointed regarding the handling of my recent appointment at your branch. Despite scheduling an appointment for 9:00 AM on, I was extremely disappointed when no representative showed up until 9:15 AM.
I have left the building without having a service. I found this lack of adherence to the scheduled appointment time highly unprofessional and disrespectful of my time.
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January 2024 by Christopher Billik
Horrible horrible location. Crappy atms, no parking EVER. avoid at all costs.
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January 2024 by Christopher B
Horrible horrible location. Crappy atms, no parking EVER. avoid at all costs.
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January 2024 by Kent Chaffin
Used the ATM quick and easy
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July 2023 by S H
Very nice lady at the window, unfortunately at this location no full service drive through
