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December 2024 by Emelia Mendoza
First of all let me say that at least one of the employees here tried. The manager however was very rude and simply brushed off my issue. I recently switched carriers after being with this carrier for a year. I did not know I had to “let them” know before I switched so they wouldn’t lock my phone. Long story short cricket has gone down in their customer service. I would never recommend this location specially because of that manager. She was so unprofessional and simply does not deserve to represent management anywhere.
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November 2024 by Stephanie Narvaez P
Terrible service, they don't know what they are doing and rude.
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June 2024 by Nelson Medrano
The two ladies who serve do not provide any help, I don't know why they are there.
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April 2024 by Alvaro Macias
I DON'T LIKE THAT THEY DON'T HAVE A DIRECT CALL THE MACHINE ALWAYS COME IN IT'S A PROBLEM YOU ALWAYS HAVE TO WAIT AND THEY NEVER ANSWER I THINK I'LL GO BACK TO THE METRO THERE'S NOTHING BATTLE
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January 2024 by MAILIN SANCHEZ
I went there Cancel my husband's plan... I brought my ID and the ladies so as not to disrespect them, they did not want to attend to me Even carrying my ID, the worst thing about it is that they were not doing anything a lack of respect it was an emergency because My husband couldn't go since he was working. In that Crickert the employees always treat you with kicks. If I could give them a zero I'd give them... Pay attention to what kind of employees they have serving the public.
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November 2023 by Robert Boniol
The store was crowded but I got served immediately
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October 2023 by Ivana Flores
Best customer service from the young ladies,there are people out here cussing them out and harassing them and they kept it professional 100% those ladies need a raise because not anyone can support all the ghettoness some people have. I was sadden to say there was two ladies who were cussing at them and harassing them and the ladies kept it professional shout out to you ladies I hope this company values all the hard work you ladies do!!!!!!
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October 2023 by Zakerya Miller
This place is wack the customer service SUCKS it’s kids there in the back plays it’s loud whoever the manager is needs to be fired I’m sorry she was so unprofessional.
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September 2023 by Lolo Lola
It’s bad and the lady was so rude and not professional. Very bad customer service.
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September 2023 by Fernando Juarez
The store is small but the customer service is super
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September 2023 by Nawar Almassoudi
It’s bad and the lady was so rude and not professional. Very bad customer service.
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July 2023 by Kevin Maigua
Hope thanks for your help
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July 2023 by Ernesto Morales
Excellent service
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July 2023 by Peanut
Friendly and nice people here.
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July 2023 by Guadalupe Zaragoza
Excellent service from young Fernando, he gave me a good offer when I changed from Boost, thank you very much for your help