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January 2024 by James Mike Collins
Automated system is horrible and staff was rude.
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January 2024 by Skylarpena420
Never open on time
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December 2023 by Valerie Frenzel
I’ve been coming to the CVS for years. I’ve never had issues with the store or the pharmacy. I had to call yesterday morning right when they opened to ask why my prescription wasn’t ready. The technician on the phone was quick and helpful and filled it right away. I see other bad reviews here, but I don’t get it! I always have a great experience at this Richardson location off Jupiter.
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October 2023 by Aaron Santos
Do not use this pharmacy. The pharmacist does not listen. They do not communicate on refills or out of stock items. Customer service from the technicians under pharmacist does not exist.I put up with their poor service for years based on location but have opted to move on from them to the CVS at Target.
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October 2023 by F G
*Update-came here just to use the coupons they keep sending me. There was only one employee working there doing everything. He was kind and helpful and I was actually able to use all my coupons without any hassle like in the past. Since this experience was so much more pleasant than the ones in the past, I updated the rating from one, to three stars. I'll be back to see if my next visit will be just as smooth.I always have problems with product selection, returns, prescriptions, and coupons. Management recently changed and I thought it was for the better, but I was wrong. They are rude and make up their own policies. I avoid this place at all costs.
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September 2023 by Bob R
I started to use this store as my primary pharmacy. I was not impressed with the way things were going. I will find somewhere else.
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September 2023 by Lizbeth Garcia
The most terrible, rude, and abhorrent pharmacy staff. Decency doesn’t take much to learn.
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July 2023 by Quynh Do
Kendrick helped me with my transaction and was really patient and explained and answered any questions I had. Thank you.
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April 2023 by E A
It’s CVS they’re all the same understaffed but all the shelves are full, but don’t ask for help with anything. You can find what you’re looking for when it comes to pharmaceutical style things as well as gift cards things like that batteries cards for birthdays etc. it’s exactly what you think it is.
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April 2023 by Randall E.
Insurance forced me to Walgreens several years ago and I had multiple issue over time related to my medications being available when needed. Previously I used CVS and never had any issue. Now that I'm back I'm having NO issues again with medications. Thanks CVS
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March 2023 by Jason Boyd (Linktreats)
Typical CVS experience. Decent selection of cold drinks with a wide variety of snacks. The gentleman working the cash register was nice and helpful. Picked up some cat litter which wasn't really the best price but something I needed to pick up so it made things convenient. Not the best not the worst CVS.
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December 2022 by Lucas Skavlan
Horrible, miserable pharmacy. Tamiflu has a 48 hour effective window. I got the prescription filled at 11 yesterday. They decided to never call me, so I missed my effective medicine window. Apparently, calling me and telling me my prescription is ready is just too hard for these people, when it's their job to do so. Who knew!
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November 2022 by Anna Skavlan
Horrible, miserable pharmacy. Tamiflu has a 48 hour effective window. I got the prescription filled at 11 yesterday. They decided to never call me, so I missed my effective medicine window. Apparently, calling me and telling me my prescription is ready is just too hard for these people, when it's their job to do so. Who knew!
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November 2022 by Michael L.
We had to switch to CVS because of our Insurance this year. It is now November, so it is not like we have not given it a chance. This is quite simply the worst pharmacy I've ever dealt with. It is filthy. The service is slow beyond belief and the employees act like they do not care. This is the first review I've ever placed. We will be taking our business back to Walgreens and pay the higher price.
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November 2022 by Sherry C
I work for a doctor’s office, and I called in a prescription for a patient. The pharmacist was very helpful and efficient during the call.
