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February 2024 by The Real Jeff Williams
Just wanted to print passport photos. Couldn't do it from the self-serve machines, because apparently just printing photos isn't an option. Went to the counter, there are three employees in the store, and it took several minutes just to be acknowledged. I told them what I needed, and they took my flash drive. Two of them couldn't figure out how to do it. They finally "think" they figured it out, but then told me they don't have photo paper.
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January 2024 by J
This is the worst fedex ever. Especially avoid the manager who is a black lady
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December 2023 by Shaleya Harris
horrible service. extremely terrible at time management wouldn’t go back. have no respect for others time
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October 2023 by Wesley Wilson
Michael & Tiffany gave us great service.
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July 2023 by Christina Morales
The staff here is super helpful and kind. Easy In and out location.
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May 2023 by Trice Well
If I could leave zero stars I would. That African/ black manager sorry didn’t catch her name but she was older with a curly wig…she was rude to her staff and to me. Asenathy was very kind and understanding to my situation and her manner was rude to her. I’m a customer I don’t know FedEx policies. If there’s a service that you do not offer then correct your employee at another time don’t be rude and demean her in front of other customers. I really appreciate her kindest customer service efforts. I wish her the best in her endeavors. But management needs some emotional intelligence training and people skills. She was rude as soon as I walked in there. If she wasn’t so busy being rude then maybe she could have saved us the time and my need to write this post. I will not use this location ever again!!!!!
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April 2023 by Ahmad Maki
I arrived at the store before they closed, but the store was locked and wouldn't help. Avoid them and go somewhere else.
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February 2023 by Ari Ari
Our FedEx drivers leave our packages OUTSIDE of the parcel lockers in my apartment complex, defeating the entire purpose of them. Then they get stolen because, they’re not secure! Big surprise. Why would these lazy drivers think that’s ok to do. Never fails, every time. FedEx fix this! Zip code 75082
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February 2023 by Apurva Chimote
Tiffany is super helpful. She answered all my questions and helped me ship my package.
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February 2023 by Feliciana F
Our FedEx drivers leave our packages OUTSIDE of the parcel lockers in my apartment complex, defeating the entire purpose of them. Then they get stolen because, they’re not secure! Big surprise. Why would these lazy drivers think that’s ok to do. Never fails, every time. FedEx fix this! Zip code 75082
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December 2022 by Lor G.
This Fed Ex store offers superior customer service. Every time I have been in there, the employees have been extremely helpful. Yesterday when I was having an issue printing out a job with a certain font, the young lady helping me asked another employee how to fix it and was told to have me save it as a PDF. Problem solved. I went to another store closer to home in Addison today to finish it up and received just horrible customer service. I'll only go to the Coit location from now on.
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December 2022 by Gwenaelle LE MENER
I want to thank Kirsten for her help. She is knowledgeable, polite and really to the time to get the best result with the print on canvas I ordered. Very professional!
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August 2022 by Kadyr Akova
People who work here including their manager and driver (ground) surely dont want to work. b.s
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June 2022 by Alexis Selvera
Great customer service! Tiffany was so friendly and helpful.
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June 2022 by Jeremy Bevans
Didn’t have a box for something 20” x 7”. Are you kidding? Aren’t you the shipping and box store? Staff was all shoulder shrugs as if I was shipping something the size of my car. Figure it out guys.
