-
February 2024 by Debbie W
I had a tuna sub but it was very skimpy on the tuna. Would not order again. Hopefully other sandwiches have more protein!
-
January 2024 by Chelle Shelby
The fact that this restaurant is sending out deliveries with roaches in them is beyond me, my partner calls me upset because she received an order through DD and the package had roaches in it, your store should be closed for at least 48 hours to rid all items due to contamination, if your an employee working in this type of atmosphere without notification to your corporate office about the infestation, your nasty and need to be released, it's disgusting which makes me think your employees you hire are disgusting, personally because of her experience in this area, I will never order anything from this location and management should be ashamed of themselves but everybody wants a paycheck but don't want to provide the CS or do the job correctly.
-
November 2023 by Phillip W.
the pulled pork & cold slaw sandwich might be the best sandwich i've ever had in my life, & the asian chick that works there should be in movies & not working fast food.
-
September 2023 by leah8jean
love it here
-
September 2023 by Rodger D.
Good food, great staff.....working hard today...when the rest of us are off for the holiday. Been here several times...always good...never disappointed. Clean and comfortable...on a busy lunch break or just relaxing on a day off. Come on in and enjoy when you can or make an excuse to get here today.
-
August 2023 by Gilberto collado
I watched these employees go outside with the gloves they were handling food with and touch the door handles, come back in and not change the gloves. We had to let them know that they had to change the gloves because that’s completely unsanitary! I ordered online and only went in because it was taking awhile….I wouldn’t have seen this and they would have made my sub with dirty gloves. Im very disappointed that they aren’t being careful with peoples food. Not coming to this location again.
-
June 2023 by Jassy Fayee
The worst “ customer service “ experience l have ever received in my life. I will never ever spend another dime with this company. My health was put at a complete risk due to people not caring about their jobs. & when I called to bring in to their attention little to no concern for my well being as a customer & didn’t due anything to try to fix it. Corporate will be hearing from me !!!
-
May 2023 by Zach Braids
Everything was good, the staff was friendly and the food was good ?It's definitely worth a visit if you want a tasty sub sandwich ? ?
-
May 2023 by Audrey Therman-Reeves
Eric the manager is very understanding however, the staff needs additional training. I've bought from other Firehouse locations and my food was simply appeasing. The sandwich made by this staff as well the lack of knowledge with pricing made my visit horrible. I did receive a replacement, but the worker that made that one needs additional training as well. LISTENING @ THE CUSTOMER IS ESSENTIAL
-
April 2023 by ICE SENTINEL
The staff are very friendly, respectful, and professional. It also has a very clean and inviting atmosphere. Glad that they have gluten free options. ?
-
April 2023 by Kevin Wegner
Specifically this location is an awful representation of Firehouse subs. We constantly have incomplete orders and sandwiches that come with barely any meat on them. Today we ordered online with a pickup time 30 minutes later and we arrived to see a bunch of people also waiting for their sandwiches. After an additional 35 minutes we finally asked for a refund because the sandwiches weren't even started yet now over an hour since the order was placed. While waiting, at least half of the customers came back to the counter needing their sandwiches remade due to incorrect orders.
-
April 2023 by M Willis
The sandwich was great. I enjoyed every bit of it. I would visit again if I'm in the area.
-
February 2023 by andrews fortenberry
Hook and Ladder sandwich was served heated and tasted delicious
-
January 2023 by Randy
Great food and excellent customer service!
-
January 2023 by Mark M.
The Firemen founders know their way around heat. They've deconstructed the sub sandwich and applied the best methods and good ingredients for a very good sandwich. Steaming is a great way to heat the meat for most sandwiches. They are good about putting on requested extras. You can pick whatever size drink you want. They are all the same price. Speaking of price, they've gone up recently like everything else. Thanks, Brandon :-( One star off because they often miss a detail in the order and the customer service is spotty with a lot of turnover in staff. Yeah, i know, that's to be expected in fast food industry.
