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March 2024 by Daniel S.
the store was clean. the employees working there answered all my questions politely. they had a wide selection of per-owned games and the games, in my opinion, were fairly priced. The male employee working, Xavier, was very enthusiastic and very knowledgeable about video-games. He was respectful and kind. The female employee working there, Lori, was kind calm and very respectful. She was also very knowledgeable on video-games.
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February 2024 by Jordan Wallace
Ron was super helpful with my trade in items and ordering some items that weren't in stock for me!
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January 2024 by Michael Trevino
Very unhelpful condescending speaks down to you The lady that's working there today January 27th 2024
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January 2024 by Elisheva Reynolds
Though there are new people at my favorite GameStop on Coit @ Campbell; they are always quick to help, friendly, and absolutely AMAZING.
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January 2024 by Sarah Fisher
Employees were super helpful trying to help me find a game.
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January 2024 by Travis Story
This is now the third time I have either been kicked out of the store or locked out as I was trying to enter because the guy running the store is alone and has to take a lunch break. I understand being short staffed, but there is still customer service etiquette. If a customer has their hand in the door and you lock the door while making eye contact at 4:15, you are losing sales and customers. It’s just rude. The last time I walked in just to be told “you need get out within 2 minutes, im closing the store for my break” - please fix this store.
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January 2024 by Essel Sam
Didn’t allow me to purchase games because I refused to create a GameStop accountI guess buying used games on Amazon is the way to go
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January 2024 by keith theman
Employees were helpful but they were out of a lot of items
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January 2024 by Sandra Wallace
Staff was super helpful, especially for someone who doesn’t know a lot about video games
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December 2023 by Damian G.
I ordered a pre owned ps4 and it was the worst purchase I made this year it just freezes so much and I can't play a normal game without it freezing also supposedly there cleaned before selling and is not true at all I looked in the air vents on the side because It was kinda hot and seen a bunch of dust built up in it please don't buy used consoles from here you will be disappointed also it does want to accept cd disc and now have to pay to fix that smh
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December 2023 by Charles Edward York
The GameStop I went to on Coit Road was very nice. The sales person named Ron help me purchase a gold colored Xbox one wireless controller. It works really great. I highly recommend this store because of its friendliness and cleanliness. You’ll have a good experience here!!!
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November 2023 by Richard Thomas
Attempted to stop in on black Saturday at 2 PM. Sent away by employees so they could take a 30 minute break. Turned away 4 sets of customers while we were there. Not sure that is the best way to have handled. Off to target to buy the game.
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November 2023 by Christian Norris
Was fast talked into buying unneeded membership with no way to cancel. Go anywhere but GameStop.
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November 2023 by Jrizzle Mahnizzle
The little gnome that runs the store gave me trouble a year ago and gave me trouble today swearing up and down that unless I signed up for an account she wouldn't sell me 2 used games....
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October 2023 by Donovan W.
Male employee working today was rude for no reason. After hearing I was not interested in the GameStop pro he kept slamming the mouse behind the desk while searching the games I requested. After informing me of a price on one game that was 4$ higher then the website I simply asked about the price difference. The employee then kept referring to the 4$ difference being frugal and not an issue and in 3rd world countries it's different but in my eyes as a customer I came here because GameStop was cheaper then other options which is rare and by admitting the 4$ and not thinking it would be an issue makes me think the employee just wanted to pocket the extra cash. Not a good look. Then to cover his tracks he talks about not making enough money here at GameStop. Employee training is a must when it comes to customer service. I did say he didn't need to act like an asshole so my bad on that.
