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November 2025 by Rena Morris
I Love this place, very friendly and helpful
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November 2025 by Patti Levy
great selection and very friendly and helpful staff!!!!!
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November 2025 by Krissy
Always welcoming and knowledgeable
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November 2025 by Cindy Fuller
Chloe was very helpful and friendly. Each time I am in the store they are friendly and make helpful suggestions.
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November 2025 by sandy losik
Had a great experience people were very helpful and store has amazing stuff…
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November 2025 by Charli Armstrong
Such a lovely staff! I'll be taking care of my pet's food needs from here!
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October 2025 by Nilabh Krishna
Great people and good treats for my dog.
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October 2025 by L.K
Abbey (the store manager) and Cole at the Richardson location were AMAZING. Totally exceeded any of my expectations and so much more. The store was busy and they still went so surprisingly attentive to my needs, while also diligently attending to other customers smoothly.
🤗 Abbey, the manager, even looked through my MASSIVE history of purchases all the way back to 2017 just to make sure that I got the correct divider size for my new puppy and I had no idea what size my new crate was before that.
🤗 Cole is also so tender-hearted for animals and the passion he has for them is touchingly evident, and moving. Abbey too is, as she recommended beef lung to me - and now I am finely training my puppy with a very high reward product - while also not making her sick from things far too rich before
Thank you so much Richardson location staff particularly Abbey and Cole that helped me that day. Yall were so good to me and I truly appreciate that so much, you made my day and truly helped me with your fantastic professionalism and knowledge. 🥳🥰
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October 2025 by Darren Reeves
UPDATE:
The team here at HF really take the time to ensure we are finding the right products for our fur babies. You cannot place a dollar amount on how good that makes you feel when it comes to our loved ones.
Great staff and friendly customer service
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October 2025 by Marilyn Shavor
Sales lady was so very helpful in helping me find the dog food I needed. I’ve shopped at two locations and everyone is always so friendly and helpful.
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September 2025 by Tiffany Stevens
Rachel really knows how to create a warm and inviting atmosphere every time we visit. From the moment we walk in, she’s engaging, full of energy, and super attentive. It’s clear how much she cares for our dogs; she takes the time to understand each one and their specific needs. The service she provides is genuinely focused on what the animals require, not just about making a sale. I completely trust her advice for my older dogs. Thank you, Rachel!
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September 2025 by Carlos Campos
Always get great customer service and the quality of food/ products is 5 star worthy.
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September 2025 by Jammil Rivera
Always a good experience coming here. Except for having to yell at the devil on my shoulder telling me to buy everything in the store
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September 2025 by Richard Cruz
Clean and helpful
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September 2025 by Zach Lee
Incredibly friendly staff and great recommendations for our staff! I had my hands full with my son and the nice employee even carried the two bags of dog food to my truck for me!
